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A leading company in the staffing industry is hiring for a customer service role responsible for ensuring smooth daily operations. Candidates will assist customers, manage store cleanliness, and handle transactions. Ideal applicants should possess strong communication skills and a keen sense of organization to thrive in a fast-paced retail environment.
responsible for a variety of tasks to ensure smooth daily operations and excellent customer service. Typical duties include assisting customers, handling transactions, maintaining store cleanliness and organization, and potentially handling inventory and stock.
Customer Service:
Greeting and Assisting Customers: Warmly welcoming customers, answering questions, and offering assistance in finding products.
Providing Product Information: Explaining product features, benefits, and pricing to customers.
Handling Transactions: Operating cash registers, processing payments (cash, credit cards, etc.), and handling returns or exchanges.
Resolving Issues: Addressing customer complaints or concerns and finding appropriate solutions.
Recommending Products: Suggesting items based on customer needs and preferences.
Store Operations:
Maintaining Cleanliness: Ensuring the store is clean and organized, including shelves, displays, and common areas.
Stocking Shelves: Unpacking and organizing merchandise, replenishing items as needed.
Inventory Management: Assisting with inventory counts and notifying management of low stock or shortages.
Following Procedures: Adhering to company policies and procedures, including safety and security protocols.
Merchandising: Helping with the setup of displays, promotional materials, and window displays.
Basic Maintenance: Performing tasks like dusting, cleaning equipment, and changing light bulbs.
Cash Handling: Ensuring accurate cash register operation and balancing the cash drawer.
Other Responsibilities:
Collaborating with Team: Working with other crew members to achieve sales goals and maintain a positive work environment.
Following Safety Procedures: Adhering to safety guidelines and protocols.
Training New Crew Members: Potentially assisting with the training of new employees.
Promoting Products: Highlighting special offers and promotions to customers.