Store Assistant - SM City Cebu

Asticom Technology Inc; Cebu City; On-site; PHP 180,000 - 240,000; Full time

Job summary

Asticom Technology Inc. in Cebu City is seeking a store associate to support cleanliness, maintenance, security, safety, and inventory management to deliver an exceptional customer experience.

You will ensure stock is displayed neatly, assist customers, and follow SOPs while promoting the brand and protecting store assets. This role requires attentive, proactive team players who can manage routine store operations with integrity.

Qualifications

• Experience in retail or customer service preferred.
• Able to stand for long periods and perform physical tasks such as lifting or stocking items.

Responsibilities

• In charge of store appearance, cleanliness, maintenance, security and store supplies
• Ensure that delivered stocks are promptly checked and displayed, and that the store shelves always appear full and neat
• Assist in customer service by directing customers to appropriate product location and/or customer advisors, and assist in bagging and helping customers carry their shopping bags to their vehicles
• Act as in-store security officer, asking customers for their backpacks and other shopping bags to be put away in the package counter
• Participate in inventory counts, help ensure accuracy of inventory reports and keep shrinkage (expired and damaged) to a minimum through constant monitoring
• Regularly communicate with peers and immediate superior regarding product levels, customer queries and other store operational requirements
• Ensure that sensitive tasks that may be assigned, such as depositing cash or closing the store, are done strictly following the Company's SOPs
• Strictly follow company policies, standards and store operating procedures at all times
• Take every opportunity to promote and add value to the brand

Skills

Customer service

Inventory management

Store operations

Security awareness

Job description

About the role

Primarily responsible for providing support in the store in the areas of cleanliness, maintenance, security, safety, and inventory management to ensure an exceptionally positive experience for customers.

Key responsibilities

• In charge of store appearance, cleanliness, maintenance, security and store supplies

• Ensure that delivered stocks are promptly checked and displayed, and that the store shelves always appear full and neat

• Assist in customer service by directing customers to appropriate product location and/or customer advisors, and assist in bagging and helping customers carry their shopping bags to their vehicles

• Act as in-store security officer, asking customers for their backpacks and other shopping bags to be put away in the package counter

• Participate in inventory counts, help ensure accuracy of inventory reports and keep shrinkage (expired and damaged) to a minimum through constant monitoring

• Regularly communicate with peers and immediate superior regarding product levels, customer queries and other store operational requirements

• Ensure that sensitive tasks that may be assigned, such as depositing cash or closing the store, are done strictly following the Company's SOPs

• Strictly follow company policies, standards and store operating procedures at all times

• Take every opportunity to promote and add value to the brand