(START DATE JULY 1) | CSR/CALL CENTER POSITION

Synlink Recruitment Outsourcing Co. Inc.; Misamis Oriental; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

HMO

Flexible hours

Incentives

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative (CSR) for its call center.

The role involves acting as the main link between the company and customers, handling inquiries, resolving complaints, processing transactions, and providing technical support via voice, email, or chat channels. The CSR will strive to deliver high customer satisfaction and work within flexible hours in a fast-paced environment, supporting English-language communications with customers

Qualifications

• Experience in customer service or call center is preferred
• Proficient in English with clear communication
• Ability to resolve issues and handle inquiries efficiently

Responsibilities

• Address inquiries and resolve complaints via voice, email or chat channels
• Process transactions and provide technical support while ensuring customer satisfaction

Skills

Customer service

Communication skills

English proficiency

Job description

(START DATE JULY 1) | CSR/CALL CENTER POSITION

Synlink Recruitment Outsourcing Co. Inc.

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

A Customer Service Representative (CSR) in a call center serves as the primary link between a company and its customers. Their core responsibilities include addressing inquiries, resolving complaints, processing transactions, and delivering technical support across voice, email, or chat channels while striving to ensure high customer satisfaction.

Customer Service Problem Solving Call Centre English Language