Appointment Setter at Starlink Installation ProsLocation:Anguilla
Company Overview:Starlink Installation Pros is revolutionizing internet access for rural and underserved areas by providing fast, reliable satellite internet through Starlink technology. We are a rapidly growing company with a strong commitment to excellence, customer satisfaction, and innovation. We’re looking for a passionateAppointment Setterto help us connect potential customers with our sales team and schedule Starlink installations.
The Role:As an Appointment Setter at Starlink Installation Pros, your primary responsibility is to qualify incoming leads, book appointments, and ensure seamless communication between leads and our sales team. You will be a key player in the customer journey, ensuring each lead is scheduled efficiently and successfully handed off to a sales rep for closing.
Key Responsibilities:
- Qualify leadsand gather necessary information to ensure Starlink is the right fit for the customer’s needs.
- Set appointmentsby offering flexible installation dates and confirming details with the customer.
- Use GoHighLevel CRMto track leads, update appointment status, and ensure accurate information is logged.
- Overcome objectionsby using proven techniques to handle customer concerns and convert them into appointments.
- Communicate through GoHighLevel and RingCentral, responding to leads quickly and professionally through phone, text, and email.
- Work closely with our sales teamto ensure a smooth handoff of qualified leads and scheduled appointments.
- Follow upwith leads who have shown interest but have not yet confirmed their appointment.
What We Offer:
- Remote Work:Work from anywhere in the Caribbean or U.S. time zones.
- Flexible Pay:You can be paid either by appointment or hourly, whichever is greater.
- Training & Support:We provide comprehensive training, tools, and ongoing support to help you succeed.
- Opportunity for Growth:As a growing company, we offer opportunities for advancement and skill development.
What We’re Looking For:
- Experience:Prior experience in appointment setting, customer service, or sales is preferred.
- Communication Skills:Excellent phone skills, ability to engage leads, and convey information clearly.
- Tech-Savvy:Familiarity withGoHighLevel CRMor similar platforms is a plus, or the ability to quickly learn new systems.
- Organized and Motivated:Ability to manage multiple leads at once, prioritize tasks, and stay on top of follow-ups.
- Persistence:A go-getter attitude who is comfortable with high volumes of calls and follow-up outreach.
- Positive Attitude:Friendly, professional demeanor and a passion for helping people.
Requirements
- Be good on the computer. Be able to problem solve, not just click buttons.
- Be good with people. Especially rural people.
- Be an O.P.E.N.E.R.
- O - Optimistic
- P - Persistent
- E - Engaging
- N - Nimble
- E - Empathetic
- R - Resilient
Benefits
- Payoneer payments
- No US taxes taken out. You keep 100% of what you make.
- You run your own small business and take advantage of all the benefits that come with that.