Stakeholder Engagement Manager

Globe Telecom; Pateros; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading telecommunications company in the Philippines seeks a professional to manage external stakeholders and advocate for critical policies. The role includes developing strategies for stakeholder engagement, facilitating collaborations, and submitting position papers. Ideal candidates will have strong skills in relationship management and policy advocacy. The company promotes a diverse and inclusive workplace.

Qualifications

• Experience in managing relationships with government agencies and organizations.
• Strong understanding of policy advocacy processes.
• Ability to facilitate collaboration across diverse teams.

Responsibilities

• Manage relationships with key stakeholders including NGAs and NGOs.
• Develop stakeholder engagement strategies and plans.
• Coordinate with internal teams to navigate stakeholder challenges.

Skills

Stakeholder management

Policy advocacy

Relationship building

Job description

At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.

Job Description: Manage external stakeholders of Globe, such as National Government Agencies, Legislators, Industry Associations, Non-Government Organizations, pushing for policy advocacies and advocacy programs critical for the company.

DUTIES AND RESPONSIBILITIES: Assist the head for Analytics and Stakeholder Engagement in connecting and building relationships with relevant key influencers in NGAs, Congress, NGOs and industry associations to lobby for shared advocacies and programs of the company. In the course of engaging our stakeholders, spot potential opportunities, risks or threats to the Globe and raise these for assessment. Coordinate internally to bring subject matter experts when needed to explore opportunities or mitigate risks. Enable stakeholder champions within Globe to prioritize stakeholders, via creation of an engagement plan, embed the discipline of stakeholder management, sharing of best practices and fostering collaboration of the stakeholder management community.

Work seamlessly with the company's leadership team to understand the complex issues and areas of the Stakeholder Management Community; Recommend and deliver policies, programs and partnerships within the stakeholder ecosystem favorable to the company. Work with teams in Sustainability and Corporate Communications to communicate agreements, milestones and events, both internally and externally.

KPIs:

• Relationship Net Promoter Score for identified key stakeholders
• Collab Index Score
• Quality and quantity of position papers submitted and/or presented to the relevant stakeholder
• Adoption of policy advocacies by relevant stakeholders and rollout of advocacy initiatives of Globe

Top 3-5 Deliverables:

• Stakeholder strategy and mapping
• Stakeholder engagement plan
• Policy advocacy position paper

Globe is an Equal Opportunity Employer. Globe’s hiring process promotes equal opportunity to applicants, and any form of discrimination is not tolerated throughout the entire employee lifecycle.

Globe’s Diversity, Equity and Inclusion Policy Commitment can be found on our website.

We are the leading Telecommunications company in the Philippines and the purveyor of the Filipino digital lifestyle. We provide cellular, broadband and mobile data services by focusing on enriching our content offerings amid customers' growing preference for multimedia platforms across multiple screens and devices.

We want to enrich lives through communications by simplifying technology, so that we bring customers closer to what matters most.