Sr Specialist Fleet Services

Royal Caribbean Group; Philippines; On-site; PHP 320,000 - 440,000; Full time

Job summary

Royal Caribbean Group is seeking a Provision Agent in the Philippines to manage and execute PO management for food, beverage, and hotel items for assigned vessels. You will coordinate with suppliers, validate orders, and resolve issues to ensure on-time deliveries and guest satisfaction.

The role requires at least two years in procurement, strong Excel skills, and the ability to work in a fast-paced, multicultural environment.

Qualifications

• Two years’ experience in procurement preferred.
• Fast-paced environment with multiple projects and priorities.
• Negotiation and analytical skills a plus.
• Strong interpersonal skills and ability to communicate in a multicultural environment.
• Advanced knowledge of Microsoft Excel.
• Ability to write reports, business correspondence, and procedure manuals.

Responsibilities

• Seeks guidance from Leads and executes the creation of ordering and storing schedules which drives the timely submission of orders and dictates port loadings.
• Weekend and Holiday duties assigned by Management on a rotational basis to assist on urgencies requested by Vessel
• Responsible for triple checking of orders processed by P1 – Specialist (Transactional Agent), verify that all orders from vessel have been received.
• Making sure any requisitions received via system are checked, reported and taken to the buyer for proper instructions on processing.
• Trouble shoots issues with purchase orders not in line with original request or non-conforming.
• Follow up with suppliers to obtain ETA on goods and services and coordinate delivery timelines with vessels.

Skills

Procurement

Negotiation

Analytical skills

Multicultural communication

Excel

Time management

Tools

Microsoft Office

Job description

Job Description:

Position Summary / Job Purpose:

The Provision Agent is the lifeline between the ships and the supplier. The incumbent’s primary function is to manage and carry out the purchase order management for food, beverage and hotel items for their assigned vessels. This includes but is not limited to the follow up, research and resolution for problematic purchase orders.

Essential Duties and Responsibilities:

• Seeks guidance from Leads and executes the creation of ordering and storing schedules which drives the timely submission of orders and dictates port loadings.
• Weekend and Holiday duties assigned by Management on a rotational basis to assist on urgencies requested by Vessel
• Responsible for triple checking of orders processed by P1 – Specialist (Transactional Agent), verify that all orders from vessel have been received
• Making sure any requisitions that are received via system should be checked, reported and taken to the buyer for proper instructions on how to process the item.
• Trouble shoots issues which may arise with purchase orders which are not in line with original request or non-conforming.
• Follow up with suppliers to obtain ETA on goods and services and assesses with vessels proper timeline for delivery of products.
• Research viable solutions to problems such as delays and or missed deliveries, shortages, so that vessel and guests’ satisfactions are not impacted.
• Inquiries about low-cost sourcing when purchasing outside of contracted market.
• Performs cost analysis with Leads assistance, by comparing contracted price vs. local market price when necessary.
• Seeks guidance on issues such as lost or delayed containers, airfreights, which may have financial impact on the business.
• Coordinates alternatives and available resources for emergency situations which may affect guest satisfaction.
• Maintains frequent communication with 3rd party consolidators to ensure timely and accurate deliveries during normal circumstances as well as critical repositioning loadings.
• Responsible for maintaining open order reports in order to capture shortages, in addition trouble shooting for any recoveries necessary.
• Monitors supplier’s performance to ensure consistent service, high quality and addresses any deviations with management.

Education, Experience, Knowledge & Skills:

• A minimum of two years’ experience in procurement is preferred.
• Ability to work in a fast-paced environment, with multiple projects and priorities.
• Negotiation and analytical skills a plus.
• Strong interpersonal skills and ability to communicate in a multicultural environment with all levels of employees and management.
• Advanced knowledge of Microsoft Office products, specifically Excel.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to write reports, business correspondence, and procedure manuals.

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Requirements: