Sr Service Specialist

Ecolab; Santa Rosa; On-site; PHP 250,000 - 450,000; Full time

Job summary

Ecolab in the Philippines is seeking a Service Supervisor to lead a team delivering on-site pest detection, elimination and prevention for a network of commercial customers. You will guide staff to provide timely, cost-effective solutions and protect brand integrity for restaurants, hotels, retailers, and food facilities.

You will train personnel, develop deployment plans, coordinate first services for new accounts, and support the district manager with warehouse oversight and client

Qualifications

• High school diploma required.
• 1 year experience in pest elimination preferred.
• Ability to train and mentor staff.

Responsibilities

• Lead on-site service to deliver pest detection, elimination and prevention.
• Develop service schedules to maximise productivity.
• Coordinate first service for new accounts.
• Assist district manager with warehouse management and account communication.
• Maintain quality assurance and document service processes.

Skills

Team Leadership

Training & Development

Customer Service

Communication

Education

High School Diploma

Tools

Pest Control Equipment

Job description

Job Description

Ecolab is seeking a Service Supervisor who will be responsible for leading a team to perform on-site customer service. You will lead your team to provide timely and cost effective pest detection, elimination and prevention solutions to an established route of commercial customers. You’ll provide brand protection to your around-the-clock customers including commercial businesses such as restaurants, hotels, retail stores, and food and beverage processing plants.

What's in it For You

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do

• Provide existing staff and new employees with training and development direction by positively joining in on-site service continuously
• Develop service schedule of team to reach highest productivity
• Profoundly understand training plan and positively join in training plan
• Organize and coordinate first service of new account
• Actively participate in extra sales activities
• Assist district manager in warehouse management, keep contact with account by phone to ensure service quality
• Understand and assist district manager in file managementProfoundly understand service standardized flow of company and track quality assurance

Minimum Qualifications

• High school diploma
• 1 year work experience in pest elimination industry

Preferred Qualifications

• Self-motivated and ability to work unsupervised on own initiative
• Meet and exceeds target for Service Specialist
• Good at communication and responsible
• Possessing a valid Driver’s License

Our Commitment to a Culture of Inclusion & Belonging

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

Requirements