Sr Operations Manager - Revenue Cycle Management

Optum, a UnitedHealth Group Company; Taguig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading healthcare organization is seeking a candidate with extensive experience in Hospital Revenue Cycle and management. The ideal applicant must possess strong analytical and communication skills, along with a bachelor's degree in business or a related field. This position offers a unique opportunity to contribute to healthcare improvement in a significant role.

Qualifications

• 5+ years of experience in Hospital Revenue Cycle or must undergo process training and pass ramp certification.
• 7+ years of management/leadership experience.
• Thorough understanding of insurance policies and procedures.

Skills

Hospital Revenue Cycle experience

Management experience

Analytical skills

Excellent communication

Education

Bachelor’s degree in business or related field

Job description

Work Experience

• 5+ years of experience in Hospital Revenue Cycle or must undergo process training and pass ramp certification
• 7+ years of management/leadership experience
• Thorough understanding of insurance policies and procedures
• Working knowledge of medical terminology; intermediate to advanced computer skills, including Excel
• Excellent written and verbal communication

Education

• Bachelor’s degree in business or related field

Technical Knowledge

• Excellent analytical and quantitative skills; ability to develop appropriate methods for collecting, analyzing, and trending data
• Excellent organizational skills required (ability to multi-task, produce rapid turnaround, and effectively manage multiple projects)
• High sense of responsibility and accountability; takes ownership and initiative
• Results-oriented with an eye toward the end-goal and business results as the objective of our projects
• Ability to think and act; decisiveness, assertion, with ability to achieve results quickly
• Excellent communication capability; persuasive, inclusive, and encouraging; the ability to listen and understand; ability to elicit cooperation from a variety of resources
• Adaptable and flexible, with the ability to handle ambiguity and sometimes changing priorities; professional demeanor and positive attitude; customer service orientation
• Ability to learn, understand, and apply new technologies, methods, and processes
• Ability to recognize necessary changes in priority of tasks and allocation of resources, and bring them to the attention of leadership, as required
• Ability to be a self-starter and work independently to move projects forward
• Ability to work with a variety of individuals in managerial and staff level positions
• Must possess a personal presence that is characterized by honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Optum and our client organization(s)