Sr. Financial Analyst

Sun Life; Taguig; On-site; PHP 245,520 - 334,800; Full time

Job summary

Sun Life is seeking individuals for a customer service role in Bonifacio Global City, Taguig. Ideal candidates are expected to be fluent in English, possess excellent written communication skills, and demonstrate a customer-centric approach. The role involves multitasking in a fast-paced environment and may require night shifts. Sun Life values diversity and encourages applications from all walks of life.

Qualifications

• Very good written communication skills.
• Writing speed of 25 words per minute with 95% accuracy.
• Ability to deliver superior customer service.

Responsibilities

• Effectively promote Sun Life products and services.
• Handle stress in a high-pressure environment.
• Adapt quickly to change.

Skills

Fluency in English

Written communication skills

Customer Centric approach

Problem-solving ability

Empathy

Good listening skills

Positive attitude

Team player

Ability to multitask

Attention to detail

Job description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description

• Fluency in English speaking and writing
• Very good written communication skills
• Writing speed of 25 words per minute with an accuracy of 95%
• Ability to effectively promote Sun Life products and services
• Have a Customer Centric approach
• Ability to discover, analyze and solve problems
• Ability to demonstrate empathy, self-awareness and emotional control
• Good listening skills
• Ability to approach situations with a positive attitude
• Ability to value open and honest feedback
• Ability to be a strong team player
• Ability to translate frequent results coaching into continuous improvement
• Ability to multitask proficiently in a fast paced, performance driven environment
• Ability to deliver superior customer service skills that consistently demonstrate professionalism
• Ability to adapt quickly and comfortably to change
• Ability to handle stress in a high pressure environment
• Attention to detail with strong documentation and follow up skill
• Strong and effective verbal and written communication skills
• Proficient Windows knowledge
• Proficient keyboarding skills
• Applicants must be willing to work in Bonifacio Global City, Taguig City.
• Applicants must be willing to work in night shifts.

We are an equal opportunity employer and welcome applications from Persons with Disabilities.