Specialty Coffee Barista Supervisor - Taguig

Jollibee Group; Taguig; On-site; PHP 100,000 - 400,000; Full time

Job summary

Join Jollibee Group as a Barista Supervisor and lead a talented team at Common Man Coffee Roasters and Tiong Bahru Bakery. This role focuses on ensuring top-notch customer service, developing specialty beverages, and maintaining high standards in operations. Ideal candidates have a strong background in coffee preparation, customer service skills, and a passion for hospitality.

Qualifications

• 2-3 years of experience as Head Barista or Senior Barista.
• Strong understanding of brewing methods and flavor profiles.
• Passion for the hospitality industry.

Responsibilities

• Manage and motivate the barista team to ensure excellent customer service.
• Oversee daily operations of the coffee bar.
• Develop innovative coffee and tea menu items.

Skills

Customer service

Team management

Specialty coffee knowledge

Latter art

Job description

About the role

Be part of Jollibee Group's newly acquired cafe brands, Common Man Coffee Roasters and Tiong Bahru Bakery!

This full-time Barista Supervisor role at Jollibee Group is an exciting opportunity to lead a team of baristas and contribute to the exceptional customer experience.

What you'll be doing

• Manage and motivate a team of baristas, providing training and guidance to ensure consistent drink preparation and excellent customer service

• Responsible for overseeing the daily operations of the coffee bar, ensuring the highest standards of beverage quality and customer service.

• Develop and implement innovative coffee and tea-based menu items to enhance the customer experience

• Ensure the coffee bar is well-maintained, clean, and organised at all times

• Assist with the implementation of sales and marketing initiatives to drive revenue and increase customer loyalty

What we're looking for

• At least 2-3 years of experience as a Head Barista or Senior Barista in a fast-paced, high-volume coffee shop or restaurant environment

• Preferrably with strong knowledge of specialty coffee and tea preparation, including an understanding of different brewing methods, flavour profiles, and trends

• Excellent customer service skills and the ability to provide a memorable experience for guests

• Latter art experience is a must

• Passion for the hospitality industry and a commitment to delivering exceptional service

Apply now and experience the JOY!