Specialized Hiring 2026 – Multilingual

Concentrix; Quezon City; On-site; PHP 360,000 - 480,000; Full time

Job summary

Concentrix is hiring a Specialist Hiring 2026 Advisor I, Transaction Processing to perform off-line tasks in support of production associates. This role does not interface with customers directly and is based in the Philippines, Quezon City.

It requires basic computer skills and the ability to work in a fast-paced environment. The role emphasizes clear communication, attention to detail, and the ability to work as part of a team or independently, with potential shift rotations as needed.

Qualifications

• Basic computer navigation and PC knowledge.
• Ability to communicate clearly, both written and verbal.
• Dependable with attention to detail.
• Tolerance for repetitive work in a fast-paced environment.
• Ability to work in a team or independently.
• Willingness to rotate shifts.

Responsibilities

• Communicate effectively with teams to ensure quality and timely resolution.
• Clarify requirements; probe for understanding.
• Follow standard procedures when resolving issues.
• Prepare complete and accurate work and note accounts.
• Maintain basic knowledge of client products and services.
• Enter and verify information using computer systems.

Skills

Communication

Attention to detail

Teamwork

Repetitive work tolerance

Basic computer skills

Education

Two-year college education

Job description

Job Title: Specialized Hiring 2026 – Multilingual Job Description The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly.

Essential Functions/Core Responsibilities

• Communicate effectively with individuals/teams in the program to ensure high quality and timely resolution
• Clarify customer requirements; probe for and confirm understanding of requirements or problem
• Utilize standard procedures when resolving customer issues or performing research
• Prepare complete and accurate work including appropriately notating accounts as required
• Maintain basic knowledge of client products and/or services
• Operate computer to key and/or verify information

Candidate Profile

• Basic computer navigation skills and PC Knowledge
• Ability to effectively communicate, both written and verbally
• Dependable with proficient attention to detail
• Tolerance for repetitive work in a fast-paced, high production work environment
• Ability to work as a team member, as well as independently
• Able to rotate shifts, as needed

*Job requirements may vary by country and will not contravene any local laws

Career Framework Role

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

Supplemental Geographical Information

RECRUITER ENTER THE APPLICABLE LANGUAGE: UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION

• PHILIPPINES – Minimum of two years of college education. No prior call center experience is required
• PHILIPPINES – Ability to think clearly and can explain simple issues effectively, both written and verbally
• INDIA – Ability to effectively communicate, both written and verbally
• INDIA – Listen attentively to customer needs and concerns; demonstrate empathy
• INDIA – Clarify customer requirements; probe for and confirm understanding of requirements or problem
• INDIA – Confirm customer understanding of the solution and provide additional customer education as needed
• INDIA – Ability to learn including strong problem solving skills
• INDIA – Demonstrate strong probing and problem solving skills
• INDIA – Should be able to handle complex queries
• INDIA – Should be able to resolve customer queries independently

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer.

Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location: PHL Quezon City - Tera Tower 1st Floor

Language Requirements: Time Type: Full time

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech‑powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game‑changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end‑to‑end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand‑defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts… see how. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment.. .

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.