Specialist _ 4PL Operation _ GBS MNL

924 Hellmann Shared Service Center Inc.; Manila; On-site; PHP 240,000 - 360,000; Full time

Job summary

924 Hellmann Shared Service Center Inc. is seeking an Airfreight Operations Associate to support logistics activities with precision and teamwork. You will handle essential office tasks, coordinate ocean and capacity planning, and contribute to maintaining accurate performance data for internal and external customers.

Join a global logistics group that values care, forward-thinking, and reliability, and help ensure efficient, cost-effective airfreight operations across accounts and markets.

Responsibilities

• Driving and monitoring specific accounts performance commitments to achieve overall KPI targets.
• Managing the ocean business administration to increase approved carrier space allotment in close cooperation with the Regional FCL Trade Managers.
• Continuous review of market rates situation, yield return of the different carrier agreements and space allocation to deliver optimal visibility and quality of service.
• Preparation of the capacity plans based on aggregation of short-term and long-term capacity forecasts from Global agreement and Corporate trade lane performance.
• Preparation of the capacity visibility for specific key customer and ensure the allocations required are covered.
• Liaise short-term capacity planning with Area Trade-lane Managers to stimulate sales of respective cargo flows to achieve lower net achieved costs.
• Prepare and conduct Monthly or Quarterly Business Review with the Approved carriers, set allocation performance KPI framework for Area SLAs.
• Work with different stakeholders to prepare business and financial analysis reports to facilitate management’s strategic and tactical decision making.

Job description

About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide. For the better. Together.

The Airfreight Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support. This role manages essential office tasks, coordinates logistics activities, and provides comprehensive support to the team. This role demonstrates dependability in handling tasks, a caring attitude towards team collaboration, a proactive approach to improving processes, and a forward-thinking mindset to anticipate and solve challenges, all contributing to the operational success of the company.

Key Tasks

• Driving and monitoring specific accounts performance commitments to achieve overall KPI targets.
• Managing the ocean business administration to increase approved carrier space allotment in close cooperation with the Regional FCL Trade Managers.
• Continuous review of market rates situation, yield return of the different carrier agreements (e.g. NACs, SPOT market) and space allocation to deliver optimal visibility and consistent quality of service to the internal and external customer.
• Preparation of the capacity plans based on the aggregation of short-term and long-term capacity forecasts from Global agreement and Corporate trade lane performance.
• Preparation of the capacity visibility for specific key customer (upcoming volumes) and ensure the allocations required are covered.
• Liaise short-term capacity planning with Area Trade-lane Managers to stimulate sales of respective cargo flows to achieve lower 'net achieved costs' or to react on market conditions/requirements.
• Prepare and conduct Monthly or Quarterly Business Review with the Approved carriers, set allocation performance KPI framework to be considered in the Area for specific SLAs with carriers.
• Work with different stakeholders to prepare business and financial analysis reports to facilitate management’s strategic and tactical decision making, including monthly and periodic management reports.

Inclusion and social diversity are firmly anchored values in our corporate culture.

Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!

We are a family business for over 150 years. All these years we have relied on our exceptional people in the global Hellmann FAMILY and their unmatched passion and energy to serve our customers. Our company culture, the Hellmann Promise, is the essence of who we are, driving us to achieve greatness and fostering a sense of belonging that empowers you to thrive! Our Promise does not only include a mission, our values and leadership principles, but also our vision "For the better. Together." It manifests our unique Hellmann culture as the foundation for all our actions and decisions.

You will find a diverse and inclusive culture, where you are embraced and respected for who you are. We want you to feel valued, supported, and inspired.