Spanish Bilingual Customer Service Representative - Alaska Campus

The Results Companies; Pasig; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading BPO company in Pasig is hiring Spanish Bilingual Agents to join their customer service team. Candidates should be fluent in both English and Spanish, possess strong communication skills, and have at least one year of call center experience. The company offers comprehensive training, healthcare benefits, and emphasizes work-life balance within an inclusive culture.

Benefits

Paid Training

Employee Performance Incentives

Healthcare Benefits

Paid Time-Offs

Work-life balance initiatives

Qualifications

• At least 1 year call center experience is preferred.
• Ability to type 35 words per minute.
• Positive attitude and strong work ethic.

Responsibilities

• Provide excellent customer service.
• Communicate with customers over phone, email, and chat.
• Resolve issues while ensuring customer satisfaction.

Skills

Communication skills

Fluency in Spanish

Fluency in English

Computer navigation skills

Education

High school diploma or senior high school diploma

Job description

Hiring now!

Are you a highly motivated individual who can work in a fast-paced environment? This is your opportunity to showcase your skills and be recognized for your achievements. Join a BPO team that provides exceptional customer service to our clients and make a better community for our employees.

Our Pasig Site is looking for Spanish Bilingual Agents to work for a Customer Service account. If you are passionate in helping customers and speak fluently both in English and Spanish, we want you!

How can you make a difference?

• Provide excellent customer service
• Communicate with customers over the phone, via email, and/or online chat.
• Multitask on multiple computer screens and windows to attend the customer’s concern
• Resolve issues while providing an exceptional customer experience

To join our team, you need:

• At least a high school or senior high school diploma
• Exceptional communication skills in both English and Spanish
• Ability to type 35 words per minute
• Basic computer navigation skills
• Positive attitude, strong work ethic and ability to thrive in a dynamic environment
• At least 1 year call center experience
• To be fluent in both speaking and writing in Spanish

Why join us?

• Add your unique talent to our team
• Explore opportunities to grow personally and professionally
• Earn and save, we’ve got you covered with Paid Training, Employee Performance Incentives, Healthcare Benefits, and Paid Time-Offs
• We value your mental health with work-life balance
• Be a part of an inclusive culture, work with a diverse team
• Provide unbelievable service that makes a customer’s day a little brighter

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.