Sourcing Associate

IntouchCX; Philippines; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading customer experience management company in the Philippines is seeking a Sourcing Associate. You will build candidate networks and work with internal and external partners. Ideal candidates should have at least 1 year of BPO recruitment experience, strong English communication skills, and the ability to work in a fast-paced environment. This role involves sourcing candidates through various channels and managing recruitment processes.

Qualifications

• Minimum 1 year experience in BPO Recruitment/Sourcing.
• Ability to handle multiple tasks with accuracy and timeliness.
• Creative and resourceful attitude to find perfect candidates.

Responsibilities

• Interact with applicants & respond to inquiries through social media.
• Process and track applicant job submissions.
• Source and generate candidate leads for hiring requirements.

Skills

Strong verbal and written English communication skills

Strong problem solving and decision making skills

Attention-to-detail

Ability to work in a fast-paced environment

Organizational skills

Education

College degree or certificate

Job description

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story.

About The Job

We’re changing the way people view customer care, and we need your help! We’re looking for a Sourcing Associate to build candidate networks through various sourcing techniques (including social media) and work effectively with our internal and external partners.

As Sourcing Associate, You Will…

• Interact with applicants & respond to initial inquiries and concerns through our social media and various other platforms
• Process and track applicant job submissions
• Source and generate candidate leads to ensure current hiring requirements are obtained
• Manage sourcing channels: online, referral programs, external events and vendor management
• Create strategies to meet partner requirements
• Conduct & request tests needed for hiring
• Recommend ways of improving recruiting process
• Participate in job fairs & hiring events
• Create and host various promos and activities
• Promote recruiting using job portals, social media and other various tools
• Build relationships with internal employees

As Sourcing Associate, You Have…

• A college degree or certificate (preferred - equivalent combination of education and work experience will also be considered)
• Minimum 1 year experience in BPO Recruitment/Sourcing
• Strong verbal and written English communication skills
• Strong problem solving and decision making skills
• The ability to work in a fast-paced, always changing environment
• The ability to handle multiple tasks with accuracy and timeliness
• The ability to effectively interact and build relationships with employees at all levels and diverse backgrounds
• A creative and resourceful attitude to find the perfect candidates
• Excellent attention-to-detail and organizational skills
• The ability to work shifts, holidays and weekends