Software Development Specialist (Service Now)

Hammerjack Pty Ltd; Makati; On-site; PHP 1,200,000 - 2,100,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Software Development Specialist focused on ServiceNow Discovery. The role requires 5-7 years of software development experience with proven ServiceNow Discovery expertise and the ability to collaborate with cross-functional teams to deliver high-quality software solutions.

The candidate will design and implement Discovery solutions, troubleshoot, and guide junior developers while staying current with ServiceNow trends and best practices.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field.
• 5-7 years of experience in software development focusing on ServiceNow.
• Proven experience implementing and managing ServiceNow Discovery solutions.
• Strong analytical skills and the ability to work independently as well as in a team.

Responsibilities

• Design, develop, and implement ServiceNow Discovery solutions
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Conduct system analysis and troubleshooting to ensure optimal performance of ServiceNow applications.
• Provide technical guidance and support to junior developers and team members.
• Participate in code reviews and ensure adherence to best practices in software development.
• Stay updated with the latest trends and advancements in ServiceNow and software development methodologies.
• Document software designs, processes, and technical specifications for future reference.
• Assist in the training and onboarding of new team members on ServiceNow Discovery functionalities.

Skills

ServiceNow Discovery

Java

HTML

CSS

ITSM

ITOM

SDLC

Agile methodologies

Communication

Education

Bachelor's degree in Computer Science/IT/related field

Tools

ServiceNow

Job description

Job Title: Software Development Specialist (ServiceNow)

Location: Manila VC

Years of Experience: 5+ Years

Job Summary

We are seeking a highly skilled Software Development Specialist with a strong focus on ServiceNow Discovery. The ideal candidate will have 5- 7 years of experience in software development, with a proven track record of implementing and managing ServiceNow Discovery solutions. This role requires a deep understanding of ServiceNow functionalities and the ability to collaborate effectively with cross functional teams to deliver high-quality software solutions.

Responsibilities

• Design, develop, and implement ServiceNow Discovery solutions
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Conduct system analysis and troubleshooting to ensure optimal performance of ServiceNow applications.
• Provide technical guidance and support to junior developers and team members.
• Participate in code reviews and ensure adherence to best practices in software development.
• Stay updated with the latest trends and advancements in ServiceNow and software development methodologies.
• Document software designs, processes, and technical specifications for future reference.
• Assist in the training and onboarding of new team members on ServiceNow Discovery functionalities.

Mandatory Skills

• Strong expertise in ServiceNow Discovery, including configuration, implementation, and troubleshooting.
• Proficient in programming languages such as Java , HTML, and CSS.
• Experience with ServiceNow modules and applications, particularly in ITSM and ITOM.
• Solid understanding of software development life cycle (SDLC) and agile methodologies.
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills to work effectively with diverse teams.

Preferred Skills

• Experience with other ServiceNow modules such as IT Asset Management (ITAM) or IT Operations Management (ITOM).
• Familiarity with cloud technologies and integration with third party applications.
• Knowledge of database management systems and SQL.
• Certifications in ServiceNow (e.g., ServiceNow Certified Application Developer) are a plus.

Qualifications

• Bachelor's degree in computer science, Information Technology, or a related field.
• 5 -7 years of experience in software development, with a focus on ServiceNow.
• Proven experience in implementing and managing ServiceNow Discovery solutions.
• Strong analytical skills and the ability to work independently as well as in a team environment.