Social Media & Video Content Moderator

Outsourced Quality Assured Services Inc. (ISO Certified); Metro Manila; Remote; PHP 400,000 - 600,000; Full time

Job summary

An innovative company is seeking a detail-oriented individual for a fully remote role focused on moderating social media and Amazon Shoppable video content. This position requires exceptional communication skills and a strong ability to build relationships with content creators. You will be responsible for ensuring content adheres to platform guidelines while fostering positive interactions. The role demands a commitment to detail and an understanding of creators' goals to create mutually beneficial partnerships. If you thrive in a collaborative environment and are passionate about social media, this opportunity is perfect for you.

Qualifications

• Proven track record in communication-focused roles with marketing partners.
• High familiarity with social media platforms and policy constraints.

Responsibilities

• Approve and moderate social media and Amazon Shoppable video content.
• Provide feedback and maintain open communication with creators.

Skills

Communication Skills

Attention to Detail

Organizational Skills

Time Management

Relationship Management

Tools

Social Media Platforms

Amazon Shoppable Content

Job description

This fully remote role involves reviewing, moderating, and approving social media and Amazon Shoppable video content through Joinbrands. You will collaborate closely with content creators, ensuring each video adheres to platform guidelines while tactfully requesting reciprocal product reviews. Success in this role requires exceptional communication skills, sensitivity to Joinbrands policies, and strong recall of individual creators to prevent excessive, repetitive collaborations. You will serve as a positive brand representative, guiding creators through feedback and building genuine rapport. A commitment to detail, along with a genuine interest in each creator's goals, is essential for fostering mutually beneficial relationships.

Responsibilities

• Approve and moderate social media videos and Amazon Shoppable content according to Joinbrands standards.

• Follow up with creators to offer feedback, request product reviews (within policy guidelines), and maintain open communication.

• Leave professional, constructive commentary or reviews that enhance relationships without directly soliciting positive feedback.

• Maintain an organized database or system to recall creators by name and profile picture, preventing excessive duplicate partnerships.

• Address individual creator needs with a personal touch, ensuring their concerns or preferences are handled swiftly and respectfully.

Qualifications:

• Proven track record in a communication-focused role, dealing with multiple marketing or creative partners

• High level of familiarity with social media platforms, Amazon Shoppable content, and relevant policy constraints.

• Demonstrated skill in managing feedback loops and maintaining long-term professional relationships.

• Ability to identify brand-appropriate content quickly and accurately with keen attention to detail.

• Strong organizational and time-management capabilities, capable of juggling multiple creator interactions seamlessly.

• Must be willing to work from M to F, 10pm to 7am Manila time