Social Media & Customer Care Associate

ARC Lanting Manpower Services; Laguna; On-site; PHP 240,000 - 360,000; Full time

Job summary

A client company urgently seeks a Social Media Associate in Laguna, Philippines, to support the Customer Service Team in social media engagement, primarily on Facebook. Responsibilities include ensuring compliance with company policies, building positive customer relationships, and delivering exceptional service. Ideal candidates should possess a college degree in business-related fields and exhibit flexibility, approachability, and teamwork skills.

Qualifications

• College degree in any business-related courses.
• Patient and customer-oriented.
• Kind, approachable, accommodating, flexible, and a team player.

Responsibilities

• Ensure compliance with company policies in customer interactions.
• Build and maintain positive relationships with customers.
• Deliver high-quality customer service to enhance customer satisfaction.

Job description

A client company urgently seeks a Social Media Associate in Laguna, Philippines, to support the Customer Service Team in social media engagement, primarily on Facebook. Responsibilities include ensuring compliance with company policies, building positive customer relationships, and delivering exceptional service. Ideal candidates should possess a college degree in business-related fields and exhibit flexibility, approachability, and teamwork skills.