Social Media Commenter / Interaction Specialist

Global Pacific Support; Philippines; On-site; PHP 167,000 - 301,000; Full time

Benefits offered by this job

Growth opportunities

Competitive compensation

Career development

Brand reputation and impact

Job summary

Genius Agency AI in the Philippines is seeking a Social Media Commenter / Interaction Specialist to enhance clients' online presence. You will monitor, respond to comments, engage with followers, and help craft conversation starter posts in a fast-paced environment.

You will track engagement, inform content strategy with feedback, and collaborate with the marketing team to maintain the brand voice and foster loyal communities.

Qualifications

• Experience in customer service or community management is preferred.
• Excellent written and verbal communication skills.
• Ability to respond quickly to comments and inquiries.
• Proactive, charismatic, and able to work in a fast-paced environment.
• Familiarity with major social platforms and user interactions.

Responsibilities

• Monitor and respond to comments across social media platforms in a timely and professional manner.
• Engage with followers and potential customers to foster community growth and brand loyalty.
• Assist in developing conversation starter posts to encourage interaction.
• Track engagement metrics and feedback to inform content strategies.
• Collaborate with the marketing team on campaigns and initiatives.
• Maintain the brand's voice and create positive interactions within the community.

Skills

Social media savvy

Communication skills

Creativity

Customer service

Attention to detail

Trend awareness

Job description

Join Genius Agency AI as a Social Media Commenter / Interaction Specialist, where you will play a pivotal role in enhancing our clients' online engagement. This position requires a proactive and charismatic individual who thrives in a fast-paced environment and has a genuine passion for social media interactions.

Key Responsibilities:

• Monitor and respond to comments across various social media platforms in a timely and professional manner
• Engage with followers and potential customers to foster community growth and brand loyalty
• Assist in the development of conversation starter posts to encourage interaction
• Track engagement metrics and feedback to inform content strategies
• Collaborate with the marketing team on campaigns and initiatives
• Maintain the brand's voice and create positive interactions within the community

Requirements:

• Strong familiarity with major social media platforms and their user interactions
• Excellent written and verbal communication skills
• Ability to think creatively and respond quickly to comments and inquiries
• Prior experience in customer service, community management, or social media engagement preferred
• Strong organizational skills and attention to detail
• Passion for social media trends and audience engagement strategies

Benefits:

• A professional and growth-driven work environment that values accountability and innovation
• Opportunity to contribute directly to a brand's social growth and reputation
• Competitive compensation and benefits package
• Professional development and career advancement opportunities