Job Summary:
We're filling a position for an experienced Marketing and Community Manager to help build and grow a membership community in the adventure travel space. The role brings together community management, content creation, and design, with responsibility for onboarding new members, producing weekly email content, and keeping the community active and engaged. Ideally, you're an exceptional writer with a strong creative eye, proven experience running an online community platform, and the confidence to recommend strategy instead of waiting for instructions.
Key Responsibilities:
- Run the everyday operation of an online membership community, including onboarding new members and supporting them throughout the member lifecycle
- Research, write, and publish weekly email content covering travel ideas, gear reviews, destination inspiration, and health and wellness topics
- Conduct competitive and inspirational research to shape the content calendar and community strategy
- Plan and carry out marketing campaigns to attract, convert, and retain members
- Create graphic design assets for web pages, branding, logos, and community materials
- Edit photo and video content for community channels and marketing
- Monitor community and content analytics, interpret performance data, and turn findings into strategy and tactical recommendations
- Organize member welcome kits, including sourcing and managing merchandise and fulfillment vendors
- Keep content files, assets, and publishing schedules in order
- Suggest tools and platforms that improve content production and community operations
Mandatory Skills:
- Proven experience managing an online community platform such as Mighty Networks, Circle, or similar
- Exceptional English writing skills and the ability to create polished, original long and short-form content (AI may be used as a support tool only, never to write the content)
- Strong experience with content research, planning, and publishing
- Email marketing experience, including writing and sending regular newsletters
- Graphic design skills for web and social assets in tools such as Canva, Photoshop, or equivalent
- Basic photo and video editing skills
- Comfortable reading analytics and translating numbers into clear recommendations
- Significant hands-on experience in a similar role, not entry level
- Methodical, dependable, and self-starting
- Strong communication skills and a proactive, organized approach
Preferred Skills:
- Background in travel, outdoor, adventure, or lifestyle content
- Experience with membership or subscription-based businesses
- Knowledge of health, wellness, and fitness topics
- Experience coordinating merchandise, print, or fulfillment vendors
- Familiarity with Google Workspace and modern marketing and project management tools
- Ability to manage multiple projects in parallel and help shape process in an early-stage environment
Why Join Us:
This is a rare opportunity to help shape a brand-new community from the very start and directly influence how it looks, sounds, and grows. You'll work closely with the founder, with real creative ownership and the freedom to bring your own ideas to the table. As the community grows, the role and its opportunities will grow with it.