Job Summary:
We're recruiting an experienced Marketing and Community Manager to build and grow a membership community in the adventure travel space. The role brings together community management, content creation, and design, with ownership of new member onboarding, weekly email content, and keeping the community active and engaged. We're looking for an exceptional writer with a strong creative eye, proven experience running an online community platform, and the confidence to propose strategy instead of waiting for instructions.
Key Responsibilities:
- Oversee the day-to-day running of an online membership community, including onboarding new members and supporting them through the entire member lifecycle
- Research, write, and publish weekly email content featuring travel ideas, gear reviews, destination inspiration, and health and wellness topics
- Conduct competitive and inspirational research that informs the content calendar and community strategy
- Plan and run marketing campaigns to attract, convert, and retain members
- Produce graphic design assets for web pages, branding, logos, and community materials
- Edit photo and video content for community channels and marketing
- Monitor community and content analytics, read performance data, and convert findings into strategy and tactical recommendations
- Coordinate member welcome kits, including sourcing and managing merchandise and fulfillment vendors
- Keep content files, assets, and publishing schedules in order
- Recommend tools and platforms that improve content production and community operations
Mandatory Skills:
- Demonstrated experience managing an online community platform such as Mighty Networks, Circle, or similar
- Exceptional English writing skills with the ability to produce polished, original long and short-form content (AI may be used as a support tool only, never to write the content)
- Solid background in content research, planning, and publishing
- Email marketing experience, including writing and sending regular newsletters
- Graphic design skills for web and social assets using tools such as Canva, Photoshop, or equivalent
- Basic photo and video editing skills
- Confident reading analytics and turning numbers into clear recommendations
- Significant hands-on experience in a comparable role, not entry level
- Self-motivated, accurate, and capable of working unsupervised
- Strong communication skills and a proactive, organized approach
Preferred Skills:
- Experience with travel, outdoor, adventure, or lifestyle content
- Experience with membership or subscription-based businesses
- Knowledge of health, wellness, and fitness topics
- Experience coordinating merchandise, print, or fulfillment vendors
- Knowledge of Google Workspace and modern marketing and project management tools
- Ability to run multiple projects concurrently and help shape processes in an early-stage environment
Why Join Us:
This is a rare opportunity to help build a brand-new community from scratch and directly influence how it looks, sounds, and grows. You'll partner closely with the founder, with real creative ownership and the freedom to put your own ideas forward. As the community grows, the role and its opportunities will grow with it.