We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.
Work Arrangement: Hybrid Set-Up | Clark, Pampanga
Work Shift: Mon-Fri, 6:00am-3:00pm PHT during the training and would potentially change depending on business needs
The SOC Cybersecurity Analyst position plays an important role within the Cybersecurity team in ensuring that our customer's digital assets are protected from unauthorized access.
Tasks & Responsibilities:
- Actively participate in the daily triage and coordination of security incidents through Cyber One, Microsoft Sentinel and ConnectWise.
- Monitor, interpret, analyze, and respond to security events and incidents derived from Microsoft Defender 365, Defender for Cloud and Microsoft Sentinel.
- Escalate to senior security team members promptly.
- Adhere to the Security Incident Management Response processes at all times (including timely escalations, and meeting service level agreements)
- Assist senior analysts with producing incident reports and monthly reports.
- Assist the team in improving customer security posture by identifying potential gaps in incident detection and the execution of countermeasures.
- Maintain current knowledge of Microsoft Security products and maintain ongoing awareness of current cyber threats, vulnerabilities, and countermeasures.
Administrative Tasks
- Ensure accurate timesheet, billing, expenses and configuration records are maintained in the ConnectWise ticketing system (at least 7.6 hours recorded daily)
- Ensure customer docs & our Knowledge base is updated
Skills and Requirements:
- High quality communication skills - both written and verbal.
- (However, this is NOT a role that requires speaking with customers, so written English quality most important.)
- Display an innate drive to learn and upskill, proactively keeping abreast of industry trends and attaining relevant professional certifications
- Naturally curious. Strong problem solving / analytical skills.
Technical Requirements
- Strong general IT skills, minimum of 5 years' experience
- 1+ years’ exp in a similar MSP / MSSP / SOC environment
- Understanding of the MITRE ATT&CK Framework
At least a medium skill level in operating:
- Microsoft Sentinel
- Microsoft Defender for Endpoint
At least some experience with:
- Active Directory/Azure Active Directory
- Office 365 (Exchange Online, SharePoint Online)
- Microsoft Azure (IaaS & PaaS)
- M365 Defender
- Microsoft Windows OS (Servers & Workstations)
Benefits:
- 21 Days Paid Time Off (PTO) Annually + 1 Additional PTO per successful year of tenure (up to five (5) years)
- HMO coverage for employee +1 FREE dependent on the first day of employment
- +1 additional FREE dependent per successful year of tenure (up to five (5) years)
- Tenure Incentive Program*
- FREE daily meal
- Referral Bonus of up to Php20,000.00*
- ALL government mandated benefits