SmartCOMM Developer / Senior Consultant - Insurance CCM

Exavalu; Hinoba-an; Hybrid; PHP 1,194,000 - 2,122,000; Full time

Benefits offered by this job

Remote work option

Flexible hours

Diversity & inclusion

Job summary

Exavalu Solutions India Pvt Ltd is seeking a Senior SmartCOMM Developer / CCM Specialist to architect and deliver high-volume CCM templates and drive enterprise integration. Remote-friendly, hybrid work option with a focus on modernization and best practices in CCM design.

The role requires 7–9 years in CCM, with 4+ years in SmartCOMM, and strong experience in data modeling, XML/XSD/JSON, and REST/SOAP integrations. Bachelor's in CS/IT/Engineering is expected.

Qualifications

• 7 to 9 years in CCM with at least 4+ years in SmartCOMM
• SmartCOMM Template Designer and Data Modeler experience
• Proficient in XML, XSD, JSON, XPath
• Experience with REST/SOAP web services
• Bachelor’s degree in CS/IT/Engineering

Responsibilities

• Architect, design, and deliver high-volume batch and interactive CCM templates
• Integrate SmartCOMM with Salesforce, Guidewire, SAP, or similar systems via REST/SOAP APIs
• Configure data models, schemas, and business logic for dynamic layouts
• Lead template design for multi-channel outputs (Print, Email, SMS, Web)
• Perform code reviews, enforce best practices, and mentor junior CCM developers
• Troubleshoot performance bottlenecks in batch runs and API-driven ops

Skills

CCM experience

SmartCOMM

XML/XSD/JSON

REST/SOAP

Git/CI-CD

Agile/Scrum

Data modeling

Problem solving

Education

Bachelor's degree in CS/IT/Engineering

Tools

SmartCOMM Template Designer

Data Modeler

Schema Definitions

Cosmetics/CI/CD tooling

JIRA

Job description

Exavalu Solutions India Pvt Ltd | Full time

SmartCOMM Developer / Senior Consultant - Insurance CCM

• Department Name Insurance Platform & Products
• Date Opened 09/02/2026
• Job Type Full time
• Job Location India
• Remote Job

About Us

Exavalu is a US based consulting firm specialized in Digital Transformation Advisory and Digital Solution Delivery for select industries like Insurance, Healthcare and Financial Services. Our Headquarters is in California, US with multiple offices across US, Canada, and delivery centres in India. We were founded by Industry executives and Consulting principals with deep industry experience that allows us to bring advisory strength and solution expertise to clients. We’re in a hyper growth trajectory growing at over 100% year on year.

Join our diverse and inclusive team where you will feel valued and motivated to contribute with your unique skills and experience.

Exavalu offers permanent remote working model as we believe in going where the right talent is.

Job Description

This is a remote position.

Job Title: Senior SmartCOMM Developer / CCM Specialist

Experience Level: 7 – 9 Years

Location: Hybrid/Remote

Employment Type: Full-time

Department: Customer Communications Management (CCM) / Digital Experience

Position Overview

We are seeking an experienced and proactive Senior SmartCOMM Developer with 7 to 9 years of hands-on experience in Customer Communications Management (CCM) design, development, and enterprise integration. In this role, you will be responsible for architecting, designing, and delivering high-volume batch and interactive communication templates using SmartCOMM. You will collaborate closely with business analysts, solution architects, and downstream delivery teams to drive seamless, omnichannel digital communication strategies.

Key Responsibilities

Architecture & Template Design: Design, build, and maintain complex multi-channel (Print, Email, SMS, Web/Portal) document templates using SmartCOMM Template Designer, Data Modeler, and Style Editor.

Data Modeling & Mapping: Configure schemas, data models, and business logic using XML, XSD, JSON, and XPath to handle dynamic, rule-driven enterprise communication layouts.

Enterprise Integration: Integrate SmartCOMM solutions with upstream enterprise core platforms (e.g., Salesforce, Guidewire, SAP, Duck Creek, or internal legacy core engines) via REST/SOAP APIs and message queues (Kafka, MQ).

Workflow & Orchestration: Configure and optimize batch generation, on-demand document generation, and interactive drafting workflows.

Code Reviews & Best Practices: Establish and enforce design standards, template modularity, reusability, and version control best practices within the CCM development lifecycle.

Performance Tuning: Troubleshoot and resolve performance bottlenecks in high-volume batch runs and API-triggered real-time communications.

Migration & Modernization: Assist in migrating legacy communication templates (e.g., Thunderhead NOW, OpenText Exstream, Quadient Inspire, DocuMaker) to modern SmartCOMM architectures.

Mentorship: Provide technical guidance, perform peer code reviews, and mentor junior and mid-level CCM developers.

Requirements

Required Skills & Qualifications

Core Experience: 7 to 9 years in Customer Communications Management (CCM) with at least 4+ years of dedicated, hands-on experience in SmartCOMM (Smart Communications).

SmartCOMM Tools: Deep expertise in:

SmartCOMM Template Designer

Data Modeler & Schema Definitions

Document Orchestration & Output Channels (PDF, HTML5, Email, Print streams)

SmartCOMM Appliance / Cloud platform configurations

Data Formats & Querying: Strong proficiency in XML, XSLT, XPath, XSD, and JSON.

Integration & Web Services: Solid background in consuming and exposing RESTful and SOAP web services.

Lifecycle Management: Experience using Git, SVN, CI/CD pipelines, and JIRA in an Agile/Scrum delivery model.

Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.

Nice to Have / Desired Skills

Experience integrating SmartCOMM with CRM/ERP platforms like Salesforce (SmartCOMM for Salesforce) or Guidewire (PolicyCenter, ClaimCenter).

Hands-on knowledge of legacy Thunderhead NOW migration to SmartCOMM.

Experience with cloud platforms (AWS, Azure) and containerized deployments.

Official Smart Communications Developer certification.

Diversity Inclusion:

At Exavalu, we are committed to building a diverse and inclusive workforce. We welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We nurture a culture that embraces all individuals and promotes diverse perspectives, where you can make an impact and grow your career.

Exavalu also promotes flexibility depending on the needs of employees, customers and the business. It might be part-time work, working outside normal 9-5 business hours or working remotely. We also have a welcome back program to help people get back to the mainstream after a long break due to health or family reasons.