Site Reliability Engineer

Chevron Corporation; Makati; Hybrid; PHP 1,500,000 - 2,400,000; Full time

Job summary

Chevron Corporation is seeking a Site Reliability Engineer based in Makati. The role combines on-site and remote work with a hybrid arrangement, focusing on proactive incident prevention, automation, and overall system health.

You will lead agile teams, support critical incidents, and implement SRE best practices to ensure reliable services. The ideal candidate has hands-on experience across on-prem and cloud environments (Azure), Windows/Linux, and strong scripting skills.

Qualifications

• Hands-on IT professional with a Computer Science/MIS degree or equivalent experience.
• Experience in on-prem and cloud architecture, Azure cloud, Windows and Linux OS, performance monitoring and management, troubleshooting (application and database), change management, API integration, and process automation.
• Analytical and RCA (Root Cause Analysis) skills; familiarity with ITSM processes, especially Incident Management.
• Strong facilitation and communication skills; ability to summarize complex information for non-technical audiences.

Responsibilities

• Use broad full-stack knowledge to prevent incidents by baselining against expected service performance and applying data analytics to identify gaps.
• Lead product-line agile teams in troubleshooting system problems and analyzing performance.
• Provide on-call operational support as a technical resource during critical (P1) and major incidents across multiple technologies.
• Facilitate SRE assessments, identify gaps, and recommend maturity plans based on Chevron’s SRE framework.
• Improve logging and create automated resolutions to prevent future issues.
• Develop automation scripts for repetitive tasks to reduce toil and manual effort.
• Oversee production environments, monitor availability, and maintain system health.
• Measure and optimize system performance; pursue innovation to meet customer needs.
• Collaborate with peers and leadership to advance end-to-end SRE/DevOps practices.

Skills

Azure cloud

Windows OS

Linux OS

ITSM Incident Management

SRE practices

CI/CD pipelines

PowerShell

Shell scripting

KQL

SAFe Agile

Education

Computer Science / MIS degree or related field

Tools

Ansible

Azure DevOps

Job description

Total Number of Openings 1

About Us

Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape. Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines. In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines. From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology. Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc. There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI). CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing.

Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines. CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.

CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.

At Chevron, we believe humanity can solve any challenge – including meeting the world’s energy needs of today, while advancing a cleaner energy tomorrow.

About the Role

We have an exciting opportunity for a Site Reliability Engineer. This role will be based in 6750 Building, Makati City.

• Use broad full-stack knowledge and experience for proactive incident prevention by baselining against expected service performance, process improvement from application of lessons learned, and utilization of data analytics to proactively identify problem areas and operational gaps.
• Effectively and efficiently lead product line agile teams in troubleshooting and resolving system problems, including analyzing application and critical system performance.
• Provide on-call operational support and serve as a technical resource during critical (P1) and major incidents supporting multiple technologies.
• Facilitate SRE technical assessments, identify gaps, and provide recommendations to product teams on SRE maturity journey plans based on Chevron’s SRE framework.
• Find opportunities to avoid future issues by improving logging and creating automated resolutions based on triggers.
• Develop automation scripts for repetitive tasks to eliminate toil / operations support activities.
• Oversee production environments by monitoring availability and maintaining a holistic view of system health.
• Measure and optimize system performance, continuously seeking innovation and improvement to meet customer needs.
• Align, collaborate, and build relationships with peers, company leadership, subject matter experts and users to improve knowledge of end-to-end DevOps / Site Reliability Engineering best practices.

About You

We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.

Knowledge, Skills, and Experience

• Hands-on experience as an IT professional with Computer Science/ Management Information Systems (MIS) degree or related field equivalent experience.
• Demonstrated experience in on-prem and cloud architecture, Azure cloud, Windows and Linux OS, performance monitoring & management, troubleshooting (application and database), change management, API integration, and process automation.
• Analytical, troubleshooting, RCA (Root Cause Analysis) or postmortem skillset; knowledgeable with ITSM processes, especially Incident Management.
• Strong facilitation skills and ability to summarize complex information into succinct messages for non-technical audiences, remaining calm under pressure.
• Knowledge or experience with KQL, CI/CD pipeline with Ansible, PowerShell, and Shell scripting.
• Knowledge in Agile (SAFe) PI Planning, value stream mapping, scrum ceremonies.

Preferred Qualifications

• T-shaped/full stack infrastructure & software engineering skills to deliver end-to-end solution via best practices and team collaboration.
• Communication and Teamwork - Ability to communicate in a clear and concise manner, consider the views and concerns of others, achieve objectives through teamwork, and deliver consistently on commitments.
• Critical and Analytical Thinking skills - Ability to lead technical discussions, including Major Incident and problem resolution calls. Solve problems of a complex nature. Decipher and communicate issues and solutions to complex/advanced analytical problems.
• Apply ingenuity, creativity and innovative thinking to identify novel solutions to problems.
• Leverage knowledge and best practices of Site Reliability Engineering such as SLO, SLI, and SLA definitions, eliminating toil via automation, error budgets, emergency response (triage, postmortem, retrospective), demand forecast and cost-effective capacity planning to inspire others in supporting Chevron’s Agile/DevOps transformation.
• Preferred training/certifications: Microsoft Azure Administrator (AZ-104), Azure Developer Associate (AZ-204), DevOps Engineer Expert (AZ-400), Network (CCNA, JNCIA), Security (PCNSA, CISSP), Linux/Unix Administration.

Benefits

• Competitive salary
• Allowances, medical and optical reimbursements
• Health care coverage for you and your eligible dependents
• Robust employee centered programs for health and wellness
• Time-off to promote healthy work-life balance or to care for your family
• Annual corporate incentive bonus when the company meets established goals
• Recognition & awards program
• Long-term savings plan
• Life insurance
• Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups
• Hybrid work model - work remotely from home several days a week

Diversity and Inclusion

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent. Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years.

Chevron participates in E-Verify in certain locations as required by law.

Company Values

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way (https://www.chevron.com/about/the-chevron-way). At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance. Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.

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Chevron is based in Houston, Texas. More information about Chevron is available at www.chevron.com.