Site Management Associate I

Concrete Masters, Inc.; Manila; Hybrid; PHP 335,000 - 670,000; Full time

Benefits offered by this job

Health & dental coverage

Retirement & pension plans

Life & disability insurance

Employee assistance programs

Training & career development

Job summary

ICON is seeking a Clinical Trial Associate for an office-based hybrid role in Manila. You will support site monitoring, ensure protocol adherence, and help maintain efficient trial operations.

The role requires a life sciences/clinical research background, strong organization, and excellent communication. Hybrid work with 2–3 days on-site at Makati ensures close collaboration with global teams and stakeholders.

Qualifications

• Bachelor’s degree in life sciences, healthcare administration, or clinical research.
• Some experience in clinical research or site management preferred but not mandatory.
• Strong organizational skills and attention to detail.
• Excellent communication and teamwork abilities.
• Willingness to work in hybrid setup (2-3x a week RTO at Makati City).

Responsibilities

• Assist in monitoring clinical trial sites and ensure adherence to study protocols and GCP.
• Support site management activities, including documentation, data entry, and tracking metrics.
• Collaborate with cross-functional teams to address site-related issues.
• Maintain accurate records of site activities and contribute to monitoring reports.
• Participate in training and development initiatives for trial management.

Skills

Organizational skills

Communication

Interpersonal skills

Attention to detail

Team collaboration

Education

Bachelor’s degree in life sciences/healthcare administration/clinical research

Job description

Clinical Trial Associate - Office-based (Hybrid)

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

As a SMA I at ICON, you will support the management of clinical trial sites by assisting with site monitoring activities, ensuring compliance with study protocols, and maintain high standards of operational efficiency.

What You Will Do:

Your role will involve delivering clinical research work to a high standard, working closely with your team and stakeholders.

Key responsibilities include:

• Assisting in the monitoring of clinical trial sites, ensuring adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines.
• Supporting site management activities, including documentation preparation, data entry, and tracking site performance metrics.
• Collaborating with cross-functional teams to facilitate communication and address site-related issues effectively.
• Maintaining accurate records of site activities and contributing to the preparation of monitoring reports.
• Participating in training and development initiatives to enhance knowledge and skills in clinical trial management.

Your Profile:

You will bring relevant clinical research experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.
• Some experience in clinical research, site management, or related administrative roles is preferred but not mandatory.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Basic knowledge of clinical trial processes and regulatory requirements is a plus.
• Excellent communication and interpersonal skills, with the ability to work collaboratively within a team environment.
• Willingness to work in hybrid setup (2-3x a week RTO at Makati City)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a requesthere.