Site IT Lead

QRPH FMC Switzerland II GmbH -Manila ROHQ; Manila; On-site; PHP 900,000 - 1,700,000; Full time

Job summary

FMC Corporation in Manila, Philippines seeks a Site IT Lead to deliver Information Technology leadership and operational support across all FMC locations. This role ensures reliable, secure and compliant IT services, providing hands-on Level 2 support and coordinating global service delivery.

The candidate will coordinate onboarding/offboarding, maintain site documentation and drive IT projects with regional teams, while promoting cybersecurity, data privacy and IT control compliance.

Qualifications

• 5+ years of progressive experience in IT infrastructure, workplace technology or end-user services with hands-on site support
• Experience supporting Windows endpoints, Microsoft 365, identity and access, networking and enterprise applications
• Working knowledge of ITSM practices including incident, request, problem, change, asset and knowledge management
• Experience coordinating vendors, procurement, technology refreshes and office/site projects
• Practical understanding of cybersecurity controls, endpoint compliance, vulnerability remediation and audit support
• Experience with ITSM, user and device management or automation tools is desirable (ServiceNow, Power BI)

Responsibilities

• Own day-to-day site IT operations, including endpoints, meeting room tech, printing and local infrastructure
• Provide hands-on Level 2 support for hardware and software
• Coordinate with Service Desk, global teams and vendors for stable services
• Lead onboarding, transfers and offboarding of equipment and access
• Maintain site documentation, procedures and escalation paths
• Manage local IT assets lifecycle, procurement and inventory
• Oversee local vendors and purchasing in line with security requirements
• Promote cybersecurity, data privacy and IT control compliance
• Coordinate endpoint patching, remediation and recovery procedures
• Support internal/external audits with evidence and closure tracking
• Drive IT roadmaps and regional initiatives in collaboration with APAC Manager

Skills

Windows endpoints

Microsoft 365

IT service management

Vendor coordination

Cybersecurity controls

Power BI

Power Automate

ITIL Foundation

Education

Bachelor's degree in Computer Science/Information Technology/Engineering

Tools

ServiceNow

Microsoft Intune

Microsoft Entra ID

Job description

FMC Corporation is a global leader in agricultural sciences, driven by our purpose: Innovation for Agriculture. Solutions for the Planet. We are passionate about the power of science to solve agriculture’s biggest challenges. With one of the most productive and diversified pipelines in the industry, FMC is delivering cutting‑edge and next-generation crop protection technologies – including Dodhylex™ active, Isoflex™ active, rimisoxafen, and fluindapyr – to help farmers increase the productivity and resilience of their land. Our employees are at the heart of this innovation. We’re looking for bold thinkers and collaborative doers. At FMC, your ideas matter. From day one, you’ll contribute to meaningful work that drives progress in agriculture, supported by a culture that values integrity, safety, respect, and results. Join us in advancing the future of agriculture. Together, we’re building a more resilient planet – one innovation at a time.

FMC Corporation is a global leader in agricultural sciences, driven by our purpose: Innovation for Agriculture. Solutions for the Planet. We are passionate about the power of science to solve agriculture’s biggest challenges. With one of the most productive and diversified pipelines in the industry, FMC is delivering cutting‑edge and next-generation crop protection technologies – including Dodhylex™ active, Isoflex™ active, rimisoxafen, and fluindapyr – to help farmers increase the productivity and resilience of their land. Our employees are at the heart of this innovation. We’re looking for bold thinkers and collaborative doers. At FMC, your ideas matter. From day one, you’ll contribute to meaningful work that drives progress in agriculture, supported by a culture that values integrity, safety, respect, and results. Join us in advancing the future of agriculture. Together, we’re building a more resilient planet – one innovation at a time.

Position Summary

The Site IT Lead is responsible for delivering Information Technology leadership and operational support across all FMC locations and employees within the Philippines. This role ensures reliable, secure and compliant IT services, provides hands‑on Level 2 support, coordinates global and regional service delivery, and represents local business requirements within the wider IT organization. The position combines technical depth, service leadership, stakeholder management and disciplined execution of IT standards, projects and controls.

Location: Manila, Philippines

The Role (daily responsibilities)

• Site IT Operations and End-User Services Own the day-to‑day health, availability and user experience of site IT services, including endpoints, meeting room technology, printing, connectivity and local infrastructure.
• Provide hands‑on Level 2 support for hardware, Windows endpoints, mobile devices, Microsoft 365 services, approved business applications and collaboration tools.
• Coordinate with the Service Desk, global support teams, managed service providers and vendors to ensure stable and reliable services.
• Lead technology onboarding, transfers and offboarding, ensuring equipment, access and support are delivered or removed on time.
• Maintain accurate site documentation, support procedures, knowledge articles, service information and escalation paths.
• Infrastructure, Workplace Technology and Asset Management Support local network, server, storage, workspace and audiovisual services in partnership with global infrastructure teams and/or vendors.
• Plan and coordinate infrastructure maintenance, technology refreshes, office moves and site projects with minimal business disruption.
• Manage the full IT asset lifecycle, including forecasting, procurement, inventory accuracy, deployment, warranty, refresh, secure disposal and audit evidence.
• Oversee local IT vendors and purchasing activities in line with sourcing, financial and security requirements.
• Cybersecurity, Compliance, and Business Continuity Promote, support and adhere to global cybersecurity, architecture, data privacy and IT control requirements.
• Coordinate endpoint compliance, patching, vulnerability remediation and corrective actions.
• Maintain site IT business continuity and recovery procedures, perform recovery test plans, ensure critical contacts, dependencies and recovery steps remain current.
• Support internal and external audits by providing complete, accurate and timely evidence and by tracking findings through closure.
• Conduct periodic user training Promote safe working practices and contribute to FMC's culture of safety.
• IT Management and Stakeholder Engagement Liaise between IT, Functional, and Business leaders Supervise, provide support and coach team members Monitor and drive KPI targets Drive delivery of IT roadmaps, projects, and continuous improvement initiatives Coordinate local adoption, user readiness and change activities for regional and global technology deployments. Facilitates, coordinates and ensures that infrastructure maintenance and compliance tasks are scheduled and completed Support the Regional IT Manager, APAC with roadmap planning, budget forecasting, cost tracking, risk management and regional initiatives.

The Candidate (requirements)

• Bachelor's degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent relevant experience
• At least 5 years of progressive experience in IT infrastructure, workplace technology or end-user services, including hands‑on site support.
• Demonstrated experience supporting Windows endpoints, Microsoft 365, identity and access, networking, meeting room technology and enterprise business applications.
• Working knowledge of IT service management practices, including incident, request, problem, change, asset and knowledge management.
• Experience coordinating vendors, procurement, technology refreshes, office/site projects and operational maintenance.
• Practical understanding of cybersecurity controls, endpoint compliance, vulnerability remediation, business continuity and audit support.
• Experience with ITSM, user and device management, reporting or automation platforms is desirable, e.g., ServiceNow, Microsoft Intune, Microsoft Entra ID, Power BI and Power Automate.
• ITIL Foundation, Microsoft, Cisco or relevant project management certification is desirable but not required.

FMC is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status. Employment decisions at FMC are based on business needs, job requirements, and individual qualifications. We value diversity and strive to ensure that our hiring and employment practices support a work environment that is free from discrimination and harassment. At FMC Corporation we are guided by our purpose: Innovation for agriculture, Solutions for the planet. We are dedicated to providing farmers with innovative solutions that increase the productivity and resilience of their land. From our industry-leading pipeline to novel biologicals and precision technologies, we are passionate about the power of science to solve agriculture’s biggest challenges.