Shopper Journey & Store Layout Lead

Robinsons Supermarket; Quezon City; On-site; PHP 320,000 - 520,000; Full time

Job summary

Robinsons Supermarket in Quezon City is seeking a Retail Services Specialist - Shopper Journey and Experience to design and optimize store layouts that boost customer navigation and sales. You will collaborate with merchandising and store operations to plan floor space, conduct store visits, train teams on best practices, and monitor how changes impact the shopper experience.

This role emphasizes data-informed layout decisions and hands‑on implementation to improve traffic flow and in‑store

Qualifications

• Design and optimize store layouts to boost customer navigation and sales.
• Collaborate with merchandising and store operations to plan floor space.
• Train teams on best practices for shopper experience.
• Monitor how changes impact shopper experience and sales using data.

Responsibilities

• Design and optimize store layouts to boost customer navigation and sales.
• Collaborate with merchandising and store operations to plan floor space.
• Conduct store visits and train teams on best practices.
• Monitor how changes impact the shopper experience with data-driven insights.

Skills

Store layout design

Customer flow optimization

Team training

Job description

Robinsons Supermarket in Quezon City is seeking a Retail Services Specialist - Shopper Journey and Experience to design and optimize store layouts that boost customer navigation and sales. You will collaborate with merchandising and store operations to plan floor space, conduct store visits, train teams on best practices, and monitor how changes impact the shopper experience.

This role emphasizes data-informed layout decisions and hands‑on implementation to improve traffic flow and in‑store