ShopeePay - Operational Risk Officer

Shopee; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Shopee Philippines seeks a Senior Risk Manager to lead Operational Risk Management and related risk areas in line with BSP circulars. The role reports to the Risk Management Office and collaborates with Compliance, Internal Audit, and external auditors.

Based at Podium, Pasig, it requires strong governance, policy updates, and risk assessment leadership. The candidate should have 5+ years in Risk/Audit, a business-focused mindset, and advanced Excel/PowerPoint skills to drive RCSA workshops and

Qualifications

• Bachelor's degree in Business Administration, Accounting, Finance or related field; related risk certifications preferred.
• Minimum 5 years work experience in Risk, Audit, Business or similar role.
• Advanced Excel and PowerPoint skills.
• Excellent communication skills; willing to work long hours.
• Must be willing to station in Podium, Pasig office.

Responsibilities

• Lead operational risk management and related risk areas per BSP circular guidelines.
• Oversee and update risk policies and procedures for ShopeePay under Risk Management.
• Facilitate Risk and Control Self Assessment (RCSA) workshops and validation of risks.
• Update Risk Appetite Statement aligned with RCSA and business strategy.
• Coordinate with Compliance, Internal Audit, and External Audit on risk matters.

Skills

Communication skills

Attention to detail

Strategic thinking

Education

Bachelor's degree in Business Administration, Accounting, Finance or related field

Tools

Excel

PowerPoint

Job description

Job Description

• Lead officer for Operational Risk Management and its related risk areas in accordance with BSP circular 971, 900, and 1112
• Oversight, implementation and updating of Operational Risk Management related activities, policies and procedures in ShopeePay under Risk Management Office and reporting to the Board of Directors and/or Board-level Committee, and Senior Management.
• Lead and work with different teams to facilitate the Risk and Control Self Assessment (RCSA) from workshops to validation of risks identified.
• Update the Risk Appetite Statement in accordance with the results of the RCSA and the overall business strategy.
• Lead and assist different teams to identify and establish thresholds for the Key Risk Indicators. Ensure that the same will be monitored on a monthly basis.
• Analyze and monitor the Incident Reports received from different units. Ensure that the same will be reported to the relevant stakeholders on a timely manner.
• Monitor the outsourced providers and ensure that the performance evaluation is conducted on a regular basis.
• Work with Business Continuity Management for the initial stage of the Business Impact Analysis as the result of RCSA is a relevant document for BIA.
• Implement Operational Risk Management awareness program to ensure that employees are updated with OpsRisk related trends.
• Coordinate with the Compliance Office, Internal Audit, and External audit on Operational risk matters.

Requirements

• Bachelor's degree in Business Administration, Accounting, Finance or related field. Related Risk certifications is preferred
• Minimum 5 years work experience in Risk, Audit, Business or similar role
• Advanced Excel and PowerPoint skills
• Positive, can-do attitude
• Creative and innovative approach to problem solving
• Excellent communication skills
• Willing to work long hours when necessary
• Must be willing to station in Podium, Pasig office