Shift Manager — Lead Service & Store Ops (Flexible Hours)

Max's Group Inc.; Taguig; Hybrid; PHP 360,000 - 600,000; Full time

Job summary

Max's Group, Inc. in Taguig is seeking an experienced Shift Manager for a Krispy Kreme store. You will oversee daily operations, lead a team of retail associates, and ensure excellent customer service while managing scheduling, inventory, and cash handling.

The role requires flexible scheduling including evenings, weekends, and holidays, with growth opportunities within Max's Group. You will monitor performance, drive improvements, and ensure compliance with company policies in a fast-paced,

Qualifications

• Oversee daily operations
• Lead a team of retail associates
• Ensure outstanding customer service

Responsibilities

• Oversee daily Krispy Kreme store operations and lead a team of retail associates to deliver quality service.
• Ensure outstanding customer service and cash handling accuracy.
• Manage scheduling, inventory, and loss prevention to maintain store efficiency.
• Monitor store performance and implement improvements to drive results.
• Ensure compliance with company policies; accommodate evenings, weekends, and holidays as needed.

Job description

Max's Group, Inc. in Taguig is seeking an experienced Shift Manager for a Krispy Kreme store. You will oversee daily operations, lead a team of retail associates, and ensure excellent customer service while managing scheduling, inventory, and cash handling.

The role requires flexible scheduling including evenings, weekends, and holidays, with growth opportunities within Max's Group. You will monitor performance, drive improvements, and ensure compliance with company policies in a fast-paced,