Shift Lead — Customer Experience | Flexible Hours

Swirly Goodness Philippines Inc.; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Job summary

Swirly Goodness Philippines Inc. is seeking a customer-focused team member in Metro Manila. The role involves greeting guests, accurately taking and preparing orders to company standards, and ensuring high-quality service with strict sanitation.

You will handle cash, maintain deposits, and help keep the store secure and safe during shifts. The position requires a college degree, at least 6 months in food prep, and 1 year of work experience in any field.

Qualifications

• Customer-first attitude and service delivery to meet/exceed expectations.
• Team collaboration and strong team-building skills.
• Clear oral communication and ability to interact effectively.
• Strong interpersonal and problem-solving abilities.
• Willing to work flexible hours, including nights and weekends.
• Willing to be assigned in Mandaluyong, Pasig, San Juan, or Quezon City.

Responsibilities

• Provides customer full attention, service and satisfaction.
• Takes, prepares, and executes customer orders to Pinkberry standards.
• Serves customers with quality, sanitation, and consistency in mind.
• Handles cash and maintains accurate draws and deposits per policy.
• Maintains store security and a safe working environment for staff and customers.

Skills

Customer-first attitude

Team-building

Effective communication

Interpersonal skills

Flexibility

Willing to be assigned to multiple GMS

Education

College degree

Job description

Swirly Goodness Philippines Inc. is seeking a customer-focused team member in Metro Manila. The role involves greeting guests, accurately taking and preparing orders to company standards, and ensuring high-quality service with strict sanitation.

You will handle cash, maintain deposits, and help keep the store secure and safe during shifts. The position requires a college degree, at least 6 months in food prep, and 1 year of work experience in any field.