Session Notes Reviewer - ISTA Solutions

ISTA Solutions; Makati; On-site; PHP 21,000 - 25,000; Full time

Job summary

ISTA Solutions, an outsourcing company, is seeking a Session Notes Reviewer. This mid-senior level role involves reviewing therapy notes, ensuring compliance with standards, and collaborating with various teams for documentation accuracy. The company offers competitive salaries and numerous benefits, including health insurance and performance appraisals.

Benefits

Health Insurance with free dependents

10%-night differential

Attendance Bonus

Paid time off

Convertible to cash leave credits

Performance Appraisal

Work-life balance

Qualifications

• Working knowledge with US Healthcare is a must.
• Experience in back-office roles in BPO or healthcare settings preferred.
• Strong attention to detail.

Responsibilities

• Review and verify therapy session notes for accuracy and completeness.
• Ensure compliance with HIPAA and quality standards.
• Coordinate with billing teams to resolve documentation issues.

Skills

Attention to detail

Data processing

Job description

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This range is provided by ISTA Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Session Notes Reviewer to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account Specific Roles and Responsibilities:

• Review and verify therapy session notes (e.g., ABA, OT, PT, ST) for accuracy, clarity, and completeness
• Ensure all documentation complies with HIPAA, payer guidelines, and internal quality standards
• Cross-check session details such as dates, times, duration, service type, and provider information
• Identify and flag discrepancies, missing information, or potential compliance issues
• Provide feedback to providers or clinicians regarding documentation errors or gaps
• Coordinate with billing teams to resolve documentation issues affecting claims or reimbursements
• Maintain confidentiality and uphold data privacy standards at all times
• Use EHR platforms and QA tools to conduct thorough and efficient reviews
  
  

Requirements

• Must have working knowledge with US Healthcare
• With back-office experience, preferably in a BPO or healthcare-related setting
• Strong attention to detail and accuracy in data processing and documentation
• Familiarity with insurance processes, medical-related industries, and ABAstandards is highly preferred
  
  

Benefits

What Can We Offer You?

• Competitive salary and benefits
• Health Insurance with free dependents
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills
  
  

Our Commitment To You

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all-inclusive environment where everyone thrives

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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