ServiceNow Now Assist Developer

TECEZE; Metro Manila; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Teceze in the Philippines is seeking an experienced ServiceNow Now Assist Developer to design, develop, configure, and implement AI-powered solutions on the Now Platform. The candidate should have deep expertise in ServiceNow and generative AI integrations to boost productivity and automation.

You will work on ITSM, CSM, and HRSD modules, designing AI-driven features such as summarization and automated notes, and you will build scalable workflows that streamline operations and user experiences.

Qualifications

• 4-8 years in ServiceNow development with hands-on Now Assist experience.
• Strong expertise in ServiceNow platform, generative AI integrations, and automation.

Responsibilities

• Design, configure, and implement Now Assist capabilities to improve UX and efficiency.
• Develop and customize ServiceNow applications, workflows, and business processes.
• Work with Now Assist features across ITSM, CSM, and HRSD modules.
• Configure AI-powered features, including case and incident summarization, and notes generation.

Skills

ServiceNow development

Now Assist

Generative AI integrations

Workflow automation

Job description

Job Description: ServiceNow Now Assist Developer

Job Title

ServiceNow Now Assist Developer

Technology

ServiceNow Now Assist, Generative AI, Now Platform

Experience

4-8 years in ServiceNow development, with hands-on experience in Now Assist

Employment Type

Full-Time / Contract

Job Summary

We are looking for an experienced ServiceNow Now Assist Developer to design, develop, configure, and implement AI-powered solutions using ServiceNow's Now Assist capabilities. The ideal candidate should have strong expertise in the ServiceNow platform, generative AI integrations, workflow automation, and AI-driven productivity enhancements.

Key Responsibilities

• Design, configure, and implement ServiceNow Now Assist capabilities to improve user experience and operational efficiency.
• Develop and customize ServiceNow applications, workflows, and business processes.
• Work with Now Assist features across relevant ServiceNow modules, such as IT Service Management (ITSM), Customer Service Management (CSM), and HR Service Delivery (HRSD).
• Configure AI-powered features, including case and incident summarization, resolution notes generation, conversational experiences,