ServiceNow Now Assist Developer

Teceze; Manila; On-site; PHP 900,000 - 1,800,000; Full time

Job summary

Teceze in Metro Manila is seeking an experienced ServiceNow Now Assist Developer to design, develop, configure, and implement AI-powered solutions using Now Assist capabilities. The ideal candidate will have strong expertise in the ServiceNow platform, generative AI integrations, workflow automation, and productivity enhancements.

You will collaborate across ITSM, CSM, and HRSD modules to design AI-driven features, including case and incident summarization and intelligent resolution notes, and

Qualifications

• 4–8 years of hands-on ServiceNow development experience.
• Proficient with Now Assist and AI integrations.
• Experience designing AI-powered workflows on Now Platform.

Responsibilities

• Design, configure, and implement Now Assist capabilities.
• Develop and customize ServiceNow applications and workflows.
• Work with Now Assist features across ITSM, CSM, HRSD.
• Configure AI-powered features including case and incident summarization, and resolution notes generation.

Skills

ServiceNow development

Now Assist

Generative AI

Workflow automation

Tools

ServiceNow Platform

Job description

Job Description: ServiceNow Now Assist Developer

Job Title: ServiceNow Now Assist Developer

Technology: ServiceNow Now Assist, Generative AI, Now Platform

Experience: 4–8 years in ServiceNow development, with hands-on experience in Now Assist

Employment Type: Full-Time / Contract

Job Summary

We are looking for an experienced ServiceNow Now Assist Developer to design, develop, configure, and implement AI-powered solutions using ServiceNow's Now Assist capabilities. The ideal candidate should have strong expertise in the ServiceNow platform, generative AI integrations, workflow automation, and AI-driven productivity enhancements.

Key Responsibilities

• Design, configure, and implement ServiceNow Now Assist capabilities to improve user experience and operational efficiency.
• Develop and customize ServiceNow applications, workflows, and business processes.
• Work with Now Assist features across relevant ServiceNow modules, such as IT Service Management (ITSM), Customer Service Management (CSM), and HR Service Delivery (HRSD).
• Configure AI-powered features, including case and incident summarization, resolution notes generation, conversational experiences,