Service Technicians (Head Office-Makati and Davao)

Technolux Trading LLC; Makati, Davao City; On-site; PHP 201,000 - 290,000; Full time

Job summary

Technolux Trading LLC is seeking Service Technicians for our Head Office in Makati and Davao. The role involves responding to service calls and repairing kitchen, water filtration, and laundry equipment, with adherence to SLAs.

Ideal candidates have refrigeration and AC knowledge, can read schematics, communicate well, and hold a valid driver’s license. Willingness to drive a motorcycle and travel between sites is required.

Qualifications

• Graduate of Refrigeration and Air Conditioning or any technical course.
• Experience troubleshooting and repairing refrigeration and kitchen equipment.
• Able to read and interpret technical manuals and schematics.
• Excellent communication skills and a valid driver's license.

Responsibilities

• Checks, repairs, and troubleshoots various equipment.
• Attends to service calls and performs preventive maintenance as scheduled by the Service Supervisor.
• Performs installation work as assigned by the Service Supervisor.
• Submits service invoices, reports, and other required forms daily.
• Maintains good customer relationships by providing satisfactory service.
• Provides real-time updates on services performed.

Skills

Refrigeration & AC

Troubleshooting

Technical manuals

Communication skills

Driver’s license

Motorcycle riding

Education

Technical diploma or equivalent

Job description

Service Technicians (Head Office-Makati and Davao)

About the Role

JOB SUMMARY:

Responsible for attending service calls and repairs various kitchen, water filtration, and laundry equipment.

QUALIFICATIONS:

• Graduate of Refrigeration and Air Conditioning or any technical course.
• With experience in troubleshooting complex problems and repairing refrigeration & kitchen equipment.
• Ability to read and interpret technical manuals and schematics.
• With good communication skills
• Willing to drive a motorcycle
• With valid Driver’s License

DUTIES AND RESPONSIBILITIES:

• Checks, repairs, and troubleshoots various types of equipment.
• Attends to service calls and performs preventive maintenance as scheduled or assigned by the Service Supervisor.
• Performs installation work as assigned by the Service Supervisor.
• Submits daily time tickets, sales invoices, delivery receipts, service invoices, service reports, collection receipts, official receipts, and other accountable forms.
• Builds and maintains good relationships with customers by providing satisfactory service.
• Provides real-time updates on services performed.
• Notifies the appropriate personnel immediately upon receiving cash or check collections.
• Remits cash or check collections to the Accounting Department on the following day or deposits the collected amount on the next banking day in cases involving out-of-town transactions or when unable to return to the office the following day.
• Returns cancelled or unused parts in accordance with the approved internal Service Level Agreement (SLA).
• Ensures that all issued company properties are properly maintained and reports any loss or damage immediately to the immediate superior.
• Performs other duties and responsibilities as may be assigned from time to time.