Service Technician

Helpro Multipurpose Cooperative; Pasig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A cooperative organization in Pasig is seeking a dedicated individual to handle the installation and repair of hardware products. This role is ideal for fresh graduates or students with a diploma in a technical field, focusing on educating users and managing customer relations. Proficiency in technical problem-solving and effective communication is essential. The position involves fieldwork, requiring physical stamina and adaptability.

Qualifications

• A Diploma in a relevant technical field is required.
• Proficiency in installation, repairs, and maintenance of equipment is essential.
• Must possess strong attention to detail, effective communication skills, and a proactive attitude.

Responsibilities

• Installing new hardware and complex products while ensuring that they work correctly and safely.
• Educating the hardware users about the correct use and upkeep of their products.
• Repairing broken-down or damaged equipment either in the field or at a diagnostic and repair center.
• Assessing hardware and installation functionality and preparing reports about maintenance and repair work that they have performed.
• Persuading customers to invest in necessary replacements or vital repairs to key components and hardware devices.
• Handling customer relations in a professional and friendly manner.
• Explaining complex installation, diagnostic and repair issues in a way that’s accessible to a nontechnical audience.

Job description

On-site - Pasig Fresh Graduate/Student Diploma Full-time

Responsibilities

• Installing new hardware and complex products while ensuring that they work correctly and safely
• Educating the hardware users about the correct use and upkeep of their products
• Repairing broken-down or damaged equipment either in the field or at a diagnostic and repair center
• Assessing hardware and installation functionality and preparing reports about maintenance and repair work that they have performed
• Persuading customers to invest in necessary replacements or vital repairs to key components and hardware devices
• Handling customer relations in a professional and friendly manner
• Explaining complex installation, diagnostic and repair issues in a way that’s accessible to a nontechnical audience

Qualifications and Requirements

• Educational Qualifications: A Diploma in a relevant technical field is required.
• Experience Level: Ideal for Fresh Graduates or Students looking to begin their careers.
• Skills and Competencies: Proficiency in installation, repairs, and maintenance of equipment; technical problem-solving is essential.
• Working Conditions: May involve fieldwork, requiring physical stamina and adaptability to various environments.
• Qualities and Traits: Must possess strong attention to detail, effective communication skills, and a proactive attitude.