Service Engineer (Heavy Equipments) - NCR

ZWM Philippines, Inc.; Quezon City; In loco; PHP 240.000 - 420.000; Tempo pieno

Vantaggi offerti da questo lavoro

Incentive program

Allowance for successful applicants

Descrizione del lavoro

ZWM Philippines, Inc. seeks a field service technician to perform installation, maintenance, and repairs on designated heavy equipment across client sites in Quezon City and nearby areas. You will maintain service logs, coordinate with customers, manage parts, and escalate issues to ensure timely resolutions.

Site visits to Pulilan Bulacan may be required. The role offers professional growth, work-life balance, and attractive compensation packages including incentives and allowances for

Mansioni

• Knowledgeable for basic troubleshooting, installation, maintenance and repair on designated heavy equipment
• Maintaining daily communications with customers to ensure resolution and proper follow-up
• Maintaining tools and test equipment and ensuring they are properly maintained and calibrated
• Utilizing the escalation process to resolve customers service delivery issues
• Responsible for executing customer requirements for maintenance services
• Completing periodic check-up, service history record and preventive maintenance
• Accountable in keeping the customer up-to-date on the schedule of periodic maintenance
• Improving the overall performance of the machine and recommending build and modifications according to company requirements
• Ordering and managing repair parts cycle times and ensuring parts are in stock
• Willing to do site visits (Pulilan Bulacan)
• We offer professional growth, work-life balance and attractive compensation packages such as incentive plus allowance to those successful applicants

Descrizione del lavoro

Job Responsibilities:

• Knowledgeable for basic troubleshooting, installation, maintenance and repair on designated heavy equipment
• Keeping up to date on administrative responsibilities such as maintaining customers service logs and internal service records on timely manner.
• Maintaining daily communications with customers to ensure resolution and proper follow-up.
• Maintaining tools and test equipment and ensuring they are properly maintained and calibrated.
• Utilizing the escalation process to resolve customers service delivery issues.
• Responsible for executing customer requirements for maintenance services.
• Completing periodic check-up, service history record and preventive maintenance. Accountable in keeping the customer up-to-date on the schedule of periodic maintenance.
• Improve the overall performance of the machine, know about the machine in details and recommend build and modifications according to the requirement of the company.
• Ordering and managing repair parts cycle times. Ensure that any parts that need replacing are available in stock.
• Manage other tasks that may assigned from time to time and your work performance will also be evaluated on a monthly basis.
• Willing to do site visits (Pulilan Bulacan)

We offer professional growth, Work- life balance and attractive compensation packages such as incentive plus allowance to those successful applicants