Service Center Supply Chain Data Analyst

Continental; Philippines; On-site; PHP 700,000 - 900,000; Full time

Benefits offered by this job

Hybrid work setup

HMO upon hire

Learning Opportunities

Values-based culture

Job summary

Continental is seeking a Service Center SCP Data Analyst to provide standardized back-office support for Supply Management Americas from Ft. Mill, with potential engagement in adjacent supply chain tasks.

Hybrid work setup and English proficiency are expected. The role emphasizes dashboarding, master data support, routine analytics, and process improvement, requiring a Bachelor's degree and 3–5 years of experience in PowerBI, data analytics, and supply chain contexts.

Qualifications

• Bachelor's degree in Data Analytics, Industrial Engineering, or related field.
• 3-5 years of work experience.
• Strong attention to detail in repetitive transactional & analytical work.
• Knowledge in Microsoft PowerBI dashboards (maintenance and updating) for large-scale datasets, incl. DAX & Power Query; basic PowerBI report enhancements; maintain reporting & analysis tools in Microsoft Excel leveraging Analysis for Office (SCORE datalake).
• Exposure to Supply Chain Analytics, reporting, dashboard maintenance and/or shared-services process execution is preferred.
• Effective cross-cultural collaboration in a global environment across time zones
• Proficient level of English is required
• Willing to work on a night-shift schedules, depending on business needs.
• Hybrid work setup.

Responsibilities

• Maintain & refresh dashboard applications
• Troubleshoot data flow issues leading to dashboard refresh errors
• Perform punch list improvements
• Support maintenance of systems to enable reliable planning outputs
• Execute Standardized data checks through predefined criteria
• Maintain planning parameters according to documented procedures
• Escalate parameter exceptions for further troubleshooting & decision
• Maintain Supply Management scorecard
• Refresh backorder report
• Run documented un-confirmation checklists and escalating exceptions
• Ensure timely and consistent delivery of other routine analytics as directed
• Execute assigned recurring activities according to documented procedures
• Monitor completion of scheduled tasks and reports
• Escalate exceptions outside documented procedures
• Identify repetitive manual activities
• Support process cleanup & standardization
• Contribute to reporting improvement activities for recurring tasks
• Maintain documentation of work instructions
• Contribute to the creation of a service catalog

Skills

Attention to detail

Cross-cultural collaboration

English communication

Night shift readiness

Education

Bachelor's degree in Data Analytics, Industrial Engineering, or related degree

Tools

PowerBI

Power Query

DAX

Excel (SCORE datalake)

Job description

Job Description

The Service Center Supply Chain Planning (SCP) Data Analyst is responsible for standardized back-office support for Supply Management Americas through recurring analytics and structured process execution. The role supports reliable service delivery and increased business continuity by taking over documented, repeatable activities while decision-making, prioritization and stakeholder communication remain with Supply Management Americas Ft. Mill.

The position may also support adjacent supply chain functions based on business needs and service catalog maturity.

Key Responsibilities

Dashboarding & reporting

• Maintain & refresh dashboard applications
• Troubleshoot any data flow issues leading to dashboard refresh errors
• Perform punch list improvements

Master Data Support

• Support maintenance of systems to enable reliable planning outputs
• Execute Standardized data checks through predefined criteria
• Maintain planning parameters according to documented procedures
• Escalate parameter exceptions for further troubleshooting & decision

Routine analytics

• Maintain Supply Management scorecard
• Refresh backorder report
• Run documented un-confirmation checklists and escalating exceptions
• Ensure timely and consistent delivery of other routine analytics as directed

Service Delivery Execution

• Execute assigned recurring activities according to documented procedures
• Monitor completion of scheduled tasks and reports
• Escalate exceptions outside documented procedures

Standardization & Process Improvement

• Identify repetitive manual activities
• Support process cleanup & standardization
• Contribute to reporting improvement activities for recurring tasks

Documentation and service catalog

• Maintain documentation of work instructions
• Contribute to the creation of a service catalog

Additional Information

• Hybrid work setup
• HMO upon hire
• Values-based culture
• Learning Opportunities

Qualifications

1. Bachelor's degree in Data Analytics, Industrial Engineering, or related degree
2. 3-5 years of work experience
3. Strong attention to detail in repetitive transactional & analytical work. Comfortable working within defined governance and service delivery expectations
4. Knowledge in Microsoft PowerBI dashboards (maintenance and updating) for large-scale datasets, incl. DAX & Power Query; basic PowerBI report enhancements; maintain reporting & analysis tools in Microsoft Excel leveraging Analysis for Office (SCORE datalake)
5. Exposure to Supply Chain Analytics, reporting, dashboard maintenance and/or shared-services process execution is preferred.
6. Effective cross-cultural collaboration in a global environment across time zones
7. Proficient level of English is required
8. Willing to work on a night-shift schedules, depending on business needs.
9. Hybrid work setup.

Company Description

Continental is a leading tire manufacturer and industry specialist that develops and produces sustainable, safe and convenient solutions for automotive manufacturers as well as industrial and end customers worldwide. Founded in 1871, the company generated sales of €19.7 billion in 2025, and the Continental team is made up of 92,653 employees at 336 locations for production, research and development, and administration in 54 countries and markets.

Today, we are one of the world's key suppliers for mobility. With the experience we have gained over 150 years and our expertise across the company, we will continue to set the technological benchmark and play a leading role in shaping the transformation in the automotive industry.

Continental Tires Manila Business Services Inc., an entity under the Continental group of companies, headquartered in Hannover, Germany, is a strategic shared services center offering centralized, standardized, and technology-enabled business support. It will perform back-office support services and business process outsource services such as, human resources, finance and accounting, procurement and supply chain administration, customer service, master data, compliance management and information technology, to its foreign operating entities situated outside of the Philippines, through knowledge-based and computer-enabled technology. We collaborate with partners to deliver high-quality, end-to-end solutions that drive growth and transformation.