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A leading bank in Makati is seeking a customer service representative to provide over-the-counter services and ensure compliance with internal and regulatory standards. The ideal candidate will be a graduate of any 4-year course, with a strong focus on customer care and process improvements. Fresh graduates are encouraged to apply for this role.
Provides competent, timely and error-free over-the-counter services to customers in the Business Center. Ensures compliance with internal policies, Banko Sentral ng Pilipinas (BSP) / Anti-Money Laundering Act (AMLA) regulations and other external regulatory rules. Recognizes risk areas and eliminates risks by consistently implementing bank policies and procedures. Supports business objectives through excellent customer service delivery and other service-related initiatives of the branch. Willing to be assigned in the following locations: Sorsogon.