Service Advisor - Ormoc

Sakura Autoworld Inc. - Suzuki Auto Head Office; Leyte; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Mandatory Benefits

Accident Insurance

Life Insurance

Free Health Insurance

Dental Insurance

Emergency Leave

Sick Leave

Vacation Leave

Job summary

A leading automotive dealership in Leyte is seeking a Service Advisor to manage customer interactions and vehicle services. Responsibilities include receiving vehicles, conducting consultations, and tracking repair orders. Candidates should have a Bachelor's degree in Engineering or Automotive Technology and excellent interpersonal skills. The position offers mandatory benefits, health insurance, and more.

Qualifications

• At least 2 years working experience in the related field.
• Ability to communicate well.
• Must have a valid driver's license.
• Willing to be assigned in Suzuki Auto - Ormoc.

Responsibilities

• Receive customer vehicles and perform consultation on vehicle concerns.
• Conduct vehicle checklist and pre-diagnosis.
• Prepare repair orders and track their status.
• Provide customer updates and perform vehicle handover.

Skills

Customer Focus

Maintenance Practices

Knowledge in Car Repair

Excellent customer service

Interpersonal skills

Communication skills

Computer literate

Education

Bachelor's Degree in Engineering (Mechanical) or Automotive Technology

Tools

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Job description

SAKURA AUTOWORLD INC.

Sakura Autoworld Inc. commenced operations on July 1, 2012, and is the largest authorized dealer of Suzuki automobiles in the Philippines. We have branches located in Sucat (Paranaque), Naga (Camarines Sur), Legazpi, Calbayog, Tacloban, Ormoc, Cebu, Dumaguete, Iloilo, Kalibo, Roxas, Antique, Surigao and Lipa.

SERVICE ADVISOR

Responsibilities:

The Service Advisor is mainly responsible in receiving customer vehicles, performs customer consultation on vehicle concerns. Performs inter-active reception and upsell Aftersales products and services, conducts vehicle checklist and pre-diagnosis. Prepares repair order and tracks its status. Provides customer update and performs vehicle handover to customer.

Qualification:

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Mechanical) or Automotive Technology.
• At least 2 year(s) of working experience in the related field is required for this position
• Excellent customer service, interpersonal, and communication skills.
• Required skill(s): Customer Focus, Maintenance Practices, Knowledge in Car Repair.
• Ability to communicate well
• Computer literate and knowledgeable in Microsoft Applications; Word, Ppt and Excel.
• Knows how to drive, must have a valid driver's license
• Willing to be assigned in Suzuki Auto - Ormoc

We Offer:

• Mandatory Benefits
• Accident Insurance
• Employees and Dependents
• Life Insurance
• Free Health Insurance
• Dependents
• Dental Insurance
• Employees and Dependents
• Incentive
• Emergency Leave, Sick Leave & Vacation Leave