Senior Test Engineer - Service Now (12 months contract)

Citco Group of Companies; Mabalacat; On-site; PHP 1,815,980 - 3,026,634; Full time

Benefits offered by this job

Flexible working arrangements

Training and education support

Diversity and inclusion focus

Job summary

Citco Group of Companies is seeking a Senior Test Engineer for a 12-month contract in Pampanga. In this hybrid role, the candidate will deliver testing solutions for the Service Now application, focusing on automation testing using Python and Robot Framework. Responsibilities include creating and maintaining automation scripts, integrating test frameworks into CI/CD processes, and collaborating with global teams. Candidates must have 3-5 years of automation testing experience, a Bachelor's degree in Computer Science, and strong technical skills.

Qualifications

• 3-5 years of experience as Quality Assurance Automation resource particularly for Service Now.
• Experience with various Automation Frameworks.
• Self-motivated and organized with strong attention to detail.

Responsibilities

• Deliver testing and quality assurance solutions for the Service Now application.
• Create and maintain automation scripts.
• Integrate test automation frameworks to CI/CD.

Skills

Automation testing skills (UI and API)

Technical Knowledge in PYTHON

Experience with Git

Knowledge of HTTP/REST APIs

Experience in integration of Testing Framework to CI/CD

Education

Bachelor's degree in Computer Science or similar

Tools

Robot Framework

XRAY

JIRA

Confluence

WebdriverIO

Cypress

Job description

Senior Test Engineer (Service Now) – 12 months contract

Clark, Pampanga

Mid Shift - Hybrid

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award‑winning products that underpin our commitment to service excellence.

As a core member of our Service Delivery department you will work with dedicated professionals to ensure the Service Now application developments are validated with a proper Testing Framework.

Your Role:

• The successful candidate will play a key role in delivering testing and quality assurance solutions for the Service Now application and will work very closely with existing teams to support testing activities for projects covering application changes across a number of products and platforms
• The role will include assisting with test design and performing test execution for designated projects, together with support for our continuous process improvement activities.
• The candidate should have proven automation testing skills (UI and API), who demonstrate expertise in a variety of software testing concepts, practices, and procedures.
• The candidate will interact closely with the global project team, as well as working with development and business analysts, and other technical groups and resources within Citco
• It will involve the creation of scalable, efficient, performant and maintainable automation scripts whilst ensuring the highest quality of test automation script coverage
• The candidate will also be part of a team responsible for integrating the automation program into the existing CI/CD process and ensuring the efficient integration within an agile project structure
• CTM is a global team of IT professionals that are responsible for the development, testing, and support of IT applications

Job Duties in Brief:

• Create, maintain and optimize automation scripts and assure that they cover all business requirements within the agreed scope.
• Develop and maintain automated scripts using automated testing tools and framework (particularly Robot Framework).
• Participate in peer reviews of test scripts to ensure adherence to development and testing standards.
• Integration of test automation frameworks to CI/CD
• Work closely with technical and non‑technical peers and project stakeholders to promote successful delivery of products and services.
• Work with the project team to develop credible, accurate, and timely assessments of quality along with detailed information about system strengths and weaknesses.
• Communicate, report and take responsibility on assigned tasks.
• Develop continuous improvement initiatives related to the current test project.

About You:

• Bachelor's degree in Computer Science, or similar discipline or with relevant working experience
• Strong Technical Knowledge in PYTHON and ROBOT Framework
• Experience in integration of Testing Framework to CI/CD – Jenkins/Octopus
• Experience with Git source and version control
• Good knowledge of HTTP//REST APIs
• Experience with AWS Technologies is highly desirable
• Extensive knowledge of testing methodologies
• 3‑5 years of experience as Quality Assurance Automation resource particularly for Service Now
• 3‑5 years of experience in testing using the following tools: XRAY, JIRA, Confluence and similar technologies
• At least 3 years programming experience in Python, JavaScript, database and related technologies
• Experience with various Automation Frameworks; WebdriverIO, Robot Framework, Cypress
• Self‑motivated, innovative and analytical with strong attention to detail
• Has a strong sense of responsibility and service minded attitude
• Is organized, accurate and self‑motivated
• Can think creatively and propose options/solutions to challenges
• Has excellent verbal and written communication skills with the ability to interact effectively in a global team environment

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.