Senior Technical Success Manager — AI Platform Expert

OutSystems; Philippines; On-site; PHP 4,467,000 - 7,020,000; Full time

Benefits offered by this job

Growth opportunities

Professional Development Fund

Internal Mobility Program

Job summary

OutSystems is seeking a Lead Technical Success Manager based in the Philippines. You will balance trust with strategic customers, guiding them in adopting and expanding the OutSystems platform across their IT ecosystems.

You’ll mentor development teams, oversee solution architecture quality, and interface with multiple internal teams to advocate for customer needs and drive platform adoption.

Qualifications

• 8+ years in mobile/web app development.
• 5+ years as Technical Lead / Coach / Account Manager.
• Proficient in web/mobile tech: HTML, CSS, JavaScript, databases, C#, Java; ALM/APM practices and tools.

Responsibilities

• Coach customers in implementing OutSystems in complex environments.
• Bridge communication between customers and OutSystems teams.
• Drive platform usage across new areas with cross-functional discussions.
• Continuously research CS and OutSystems topics as a trusted advisor.
• Collaborate with Sales, CS, Solution Architects, and other teams.
• Understand customer IT landscape and perform technical reviews.

Skills

Web development

HTML/CSS/JavaScript

C# / Java

OutSystems

Generative AI / LLM integration

Professional services / support

Enterprise relationships

IT infrastructure basics

English communication

Education

BSc/BS in STEM

Tools

ALM tools

APM tools

OutSystems platform

Job description

OutSystems is seeking a Lead Technical Success Manager based in the Philippines. You will balance trust with strategic customers, guiding them in adopting and expanding the OutSystems platform across their IT ecosystems.

You’ll mentor development teams, oversee solution architecture quality, and interface with multiple internal teams to advocate for customer needs and drive platform adoption.