Senior Technical Success Architect – AI Platform

OutSystems; Manila; Hybrid; PHP 1,500,000 - 2,100,000; Full time

Job summary

OutSystems is seeking a Lead Technical Success Manager based in the Philippines to maintain strong executive relationships with strategic customers and ensure successful deployment of our AI-powered platform. You will guide development teams, oversee architecture quality, and coordinate with multiple internal teams to drive adoption and expansion.

You will work across CS, R&D, Sales, and PS to advocate for customer challenges, design adoption plans, and deliver product roadmap updates while

Qualifications

• 8+ years of Mobile/Web application development experience.
• 5+ years as Technical Lead / Technical Coach / Technical Account Manager.
• Strong knowledge of HTML, CSS, JavaScript, relational databases, C#, Java, ALM and APM.
• OutSystems development and administration experience preferred.
• Hands-on exposure to Generative AI, LLM integration or agentic workflows.
• Experience in professional services, support, engineering or sales engineering.
• Ability to manage and grow enterprise customer relationships.
• Familiarity with VPNs, firewalls, cloud providers, and container tech.

Responsibilities

• Coaches customers in successful OutSystems implementations in complex IT ecosystems.
• Bridges communication between customer stakeholders and OutSystems teams.
• Drives cross-functional discussions to expand platform usage.
• Reseaches CS topics to act as trusted advisor to customers.
• Collaborates with Sales, CS, Solution Architects for adoption plans.
• Delivers roadmap updates and advocates for customer needs.

Skills

Mobile/Web development

HTML

CSS

JavaScript

Relational databases

C#

Java

ALM & APM

OutSystems administration

Generative AI

LLM integration

Prompt engineering

Account management

Stakeholder communication

Education

Bachelor's degree in a science/engineering/CS

Tools

OutSystems

AWS

Azure

GCP

Docker

Kubernetes

Job description

OutSystems is seeking a Lead Technical Success Manager based in the Philippines to maintain strong executive relationships with strategic customers and ensure successful deployment of our AI-powered platform. You will guide development teams, oversee architecture quality, and coordinate with multiple internal teams to drive adoption and expansion.

You will work across CS, R&D, Sales, and PS to advocate for customer challenges, design adoption plans, and deliver product roadmap updates while