Senior Talent Acquisition Partner, Manila (Call Center Leadership & High-volume Operations)

Careers at Eucalyptus; Manila; On-site; PHP 1,400,000 - 2,200,000; Full time

Job summary

Senior Talent Acquisition Partner in Manila leads end-to-end hiring for call center leadership and high-volume operations across multiple markets. You will design scalable recruitment strategies, own pipelines, and advise leaders to ensure fast, high-quality hires aligned with our growth goals.

You will partner with Talent teams globally, own data-driven decisions, and adapt to rapid market shifts while maintaining a candidate-centric approach in a fast-moving environment.

Qualifications

• 7+ years of end-to-end recruiting across multiple business functions.
• Experience with RPO and in-house TA setups.
• Ability to shape hiring plans and influence stakeholders.
• Proficient in diagnosing issues across the recruitment funnel.
• Capable of managing multiple hiring processes and priorities.
• Proactive sourcing and engaging talent pipelines.
• Excellent written and verbal communication skills.

Responsibilities

• Design and deliver recruitment strategies aligned with evolving business needs.
• Own end-to-end hiring for key roles ensuring a seamless candidate experience.
• Advise stakeholders on recruitment best practices and outcomes.
• Utilize sourcing methods (LinkedIn, Seek, ATS, referrals) to build pipelines.
• Track and analyze hiring data to improve effectiveness.
• Share recruitment insights with hiring managers for data-driven decisions.

Skills

End-to-end recruiting

RPO experience

Stakeholder management

Sourcing & pipeline building

Communication skills

Education

HR / Psychology degree

Tools

ATS

LinkedIn Recruiter

Job description

Senior Talent Acquisition Partner, Manila (Call Center Leadership & High-volume Operations)

Manila, Manila, Philippines

About Eucalyptus

We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care.

Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.

Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

• Supporting patients living with obesity across our 5 markets
• Received selective NICE endorsement to provide services to the NHS
• Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada.

About the role (What you’ll be doing)

At Euc, our lean, high-performing Talent team partners closely with hiring managers to scale teams across Australia, Manila, Japan, the UK, and Germany.

In this exciting role, you’ll collaborate with our broader Talent team and leaders across the business to design and execute innovative, scalable hiring strategies. You’ll own pipelines, shape our employer brand, and help us hire talent that aligns with our mission and values.

We work in fast cycles, set OKRs company-wide, and adapt quickly to new insights or market shifts. You’ll thrive here if you’re autonomous, adaptable, and excited to solve problems in a fast-moving environment where you will continuously learn and grow. This role will report to the Talent Acquisition Manager and will primarily manage call APAC call center leadership & high volume operations hiring.

• Designing and delivering recruitment strategies that align with Euc’s evolving business needs and growth goals
• Owning end-to-end hiring for key roles, ensuring a seamless candidate experience and fast, high-quality delivery
• Advising stakeholders on recruitment best practices, driving continuous improvement and hiring outcomes
• Using creative sourcing methods (LinkedIn, Seek, ATS, referrals) to build and maintain strong talent pipelines
• Tracking and analysing hiring data to assess effectiveness and identify opportunities to improve
• Sharing recruitment insights and metrics with hiring managers to support informed, data-driven decisions

About You (Who You Are)

• 7+ years of end-to-end recruiting experience across multiple business functions
• Prior RPO experience combined with current in-house TA exposure
• Proven ability to shape hiring plans, influence stakeholders, and refine role requirements
• Skilled in diagnosing and resolving issues in the recruitment funnel
• Ability to manage multiple hiring processes and priorities simultaneously
• Skilled in proactive sourcing and building engaged talent pipelines
• Excellent written and verbal communication skills

Nice To Haves

• Degree in HR, Psychology, or a related field
• Additional language skills
• Experience with hiring across multiple markets and cultures

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin ,Software , Compound ) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.