Senior Talent Acquisition Partner Manila Call Center Leadership And High-volume Operations

Eucalyptus; Makati; Hybrid; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Hybrid work arrangement

Learning budget

Health coverage for dependents

13th-month pay

Job summary

Eucalyptus is hiring for a Talent Acquisition role focusing on APAC call center leadership and high-volume operations hiring. You will design scalable recruiting strategies, own end-to-end hiring for key roles, and partner with hiring managers to deliver fast, high-quality hires across Australia, Manila, and beyond.

You will lead sourcing, advise stakeholders, and analyze data to drive improvements while working in a fast-paced, collaborative environment with a focus on growth and learning.

Qualifications

• 7+ years of end-to-end recruiting experience across multiple business functions.
• Prior RPO experience combined with current in-house TA exposure.
• Proven ability to shape hiring plans, influence stakeholders, and refine role requirements.
• Skilled in diagnosing and resolving issues in the recruitment funnel.
• Ability to manage multiple hiring processes and priorities simultaneously.
• Skilled in proactive sourcing and building engaged talent pipelines.
• Excellent written and verbal communication skills.

Responsibilities

• Designing and delivering recruitment strategies that align with evolving business needs and growth goals.
• Owning end-to-end hiring for key roles, ensuring a seamless candidate experience and fast, high-quality delivery.
• Advising stakeholders on recruitment best practices, driving continuous improvement and hiring outcomes.
• Using creative sourcing methods (LinkedIn, Seek, ATS, referrals) to build and maintain strong talent pipelines.
• Tracking and analysing hiring data to assess effectiveness and identify opportunities to improve.
• Sharing recruitment insights and metrics with hiring managers to support informed, data-driven decisions.

Skills

End-to-end recruiting

Stakeholder management

Talent pipelining

Sourcing

Communication

Education

Degree in HR or related

Tools

LinkedIn

ATS

Seek

Job description

Job Description:

We're the world's leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.

We're driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.

You'll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women's and men's health conditions.

We joined Hims & Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.

We're looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally.

We hope that's you.

About The Role (What You’ll Be Doing)

At Euc, our lean, high-performing Talent team partners closely with hiring managers to scale teams across Australia, Manila, Japan, the UK, and Germany.

In this exciting role, you’ll collaborate with our broader Talent team and leaders across the business to design and execute innovative, scalable hiring strategies. You’ll own pipelines, shape our employer brand, and help us hire talent that aligns with our mission and values.

We work in fast cycles, set OKRs company-wide, and adapt quickly to new insights or market shifts. You’ll thrive here if you’re autonomous, adaptable, and excited to solve problems in a fast-moving environment where you will continuously learn and grow. This role will report to the Talent Acquisition Manager and will primarily manage call APAC call center leadership & high volume operations hiring.

• Designing and delivering recruitment strategies that align with Euc’s evolving business needs and growth goals
• Owning end-to-end hiring for key roles, ensuring a seamless candidate experience and fast, high-quality delivery
• Advising stakeholders on recruitment best practices, driving continuous improvement and hiring outcomes
• Using creative sourcing methods (LinkedIn, Seek, ATS, referrals) to build and maintain strong talent pipelines
• Tracking and analysing hiring data to assess effectiveness and identify opportunities to improve
• Sharing recruitment insights and metrics with hiring managers to support informed, data-driven decisions

About You (Who You Are)

• 7+ years of end-to-end recruiting experience across multiple business functions
• Prior RPO experience combined with current in-house TA exposure
• Proven ability to shape hiring plans, influence stakeholders, and refine role requirements
• Skilled in diagnosing and resolving issues in the recruitment funnel
• Ability to manage multiple hiring processes and priorities simultaneously
• Skilled in proactive sourcing and building engaged talent pipelines
• Excellent written and verbal communication skills

Nice To Haves

• Degree in HR, Psychology, or a related field
• Additional language skills
• Experience with hiring across multiple markets and cultures

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s What Makes Joining Euc Unique

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangement, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.