Senior Site Reliability Engineer - 7709

Cambridge University Press & Assessment; Manila; Hybrid; PHP 1,161,000 - 1,585,000; Full time

Benefits offered by this job

HMO Coverage

Life Insurance on Day 1

Paid annual leaves

Vesting/Retirement package

Career growth and development

Well-being programs

Flexible schedule

Hybrid work arrangement

Diversity collaboration

Job summary

Cambridge University Press & Assessment is seeking a Senior Site Reliability Engineer to join our Education Technology Platform Operations team in Makati. You’ll help keep our digital learning platforms reliable, secure and efficient, with hands-on improvements across our AWS estate and mentorship for the team.

This permanent, hybrid role involves office work two days a week, on-call rotation, and collaborating across the UK and Philippines.

Qualifications

• 5+ years in site reliability, DevOps or systems engineering with hands-on AWS experience.
• Infrastructure as Code tools and CI/CD pipelines experience.
• Production containers experience (Docker/ECS or Kubernetes).
• Automation-driven security and backup/restore practices.
• Strong communication across teams and time zones; mentoring capability.

Responsibilities

• Lead or contribute to reliability programmes and incident response.
• Plan and run production deployments with rollback plans.
• Serve as technical lead during major platform incidents.
• Enhance security and resilience through automation.
• Mentor engineers and participate in on-call rotations.

Skills

5+ years experience in SRE/DevOps

AWS expertise

Infrastructure as Code

CI/CD pipelines

Docker/ECS or Kubernetes

Python/Bash scripting

Incident management & monitoring

Mentoring & cross-team communication

Tools

Terraform

CDK/CloudFormation

OpenSearch/Elasticsearch

Kafka/Redis

Job description

Senior Site Reliability Engineer

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, 10AM to 6PM Manila time, overlapping with UK working hours with a shared on-call rotation (typically one week in four) and occasional planned out-of-hours change windows

Candidates who choose to apply are understood to be comfortable with and able to meet these scheduling requirements.

Employment type: Permanent

Location: Makati City, Metro Manila

Salary range: Php 104,000 to 142,000

We value transparency and encourage applicants comfortable with this range to apply.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are looking for a dedicated Senior Site Reliability Engineer to join our Education Technology Platform Operations team. You will help keep the digital learning platforms used by learners and teachers worldwide reliable, secure and efficient, leading hands‑on improvements across our growing Amazon Web Services (AWS) estate and helping the team grow its skills.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines — operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well‑being of our people.

At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward‑thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• Regular Employment on Day 1
• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well‑being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well‑being programs
• Flexible schedule, hybrid work arrangement and work‑life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as a Senior Site Reliability Engineer?

Reporting to the Lead Site Reliability Engineer, your accountabilities will include:

• Leading or contributing to our reliability programmes, such as infrastructure lifecycle management, alerting and problem management, and disaster recovery, matched to your strengths and team priorities
• Planning and running production deployments and changes safely, with testing and a rollback plan for every change
• Acting as technical lead during major platform incidents, working with the Incident Manager, and finding lasting fixes for repeat issues
• Strengthening security and resilience through automation, from certificate renewal and secrets management to tested backup and recovery
• Mentoring fellow engineers, sharing knowledge, and joining a shared on‑call rotation (typically one week in four) and occasional planned out‑of‑hours change windows

Please review the attached job description for further details on the role.

What makes you the ideal candidate for this role?

An ideal candidate has the following qualities:

Essential:

• 5+ years in site reliability, DevOps or systems engineering roles, with hands‑on AWS experience
• Solid Infrastructure as Code skills (such as Terraform, CDK or CloudFormation) and experience with continuous integration and delivery (CI/CD) pipelines
• Experience running containers in production (Docker with Amazon ECS or Kubernetes/EKS) and scripting in Python, Bash or similar
• Experience leading incident response and improving monitoring and alerting so that fixes are proven to work
• A track record of delivering work with others and mentoring engineers, with clear communication across teams and time zones

Desirable:

• Experience with disaster recovery testing, certificate automation or cloud security tooling
• Experience operating OpenSearch/Elasticsearch, Kafka or Redis
• AWS or Kubernetes certifications

You don't need experience with every tool listed. We value solid fundamentals and will support you to build specialist skills in the role.

You will work with colleagues across the UK and the Philippines, so you need to be able to communicate clearly in English, both verbally and in writing. As part of the selection process, you may be asked to complete a practical task before the interview, and a live demo or hands‑on technical problem during the interview. Any pre‑interview task will be sent via email, so please check your inbox and spam folder.