Senior SAP Security & GRC AMS Lead | Service Excellence

EY; Taguig; On-site; PHP 1,400,000 - 2,400,000; Full time

Job summary

EY-GDS is seeking a SAP Security and GRC AMS Manager to lead engagements across SAP Security and GRC landscapes, ensuring secure, efficient service delivery. You will collaborate with client teams and EY stakeholders to maintain compliance, drive improvements, and oversee governance across multiple environments.

The role requires strong leadership, incident and change management, and a track record of delivering SAP GRC projects within a global delivery model.

Qualifications

• 7–8 years of consulting/auditing experience.
• End-to-end SAP S/4HANA transformation project experience.
• Rich SAP security design and configuration across ECC, BW, SRM, Fiori, S4HANA, SuccessFactors.
• Experience managing incident, service requests, problem, change, and escalation processes.

Responsibilities

• Lead SAP Security and GRC AMS engagements, ensuring stable service delivery.
• Manage day-to-day operations: incidents, service requests, problem management, access provisioning.
• Ensure adherence to SLAs, KPIs, and governance metrics.
• Coordinate resolution with functional, technical, BASIS, and infra teams.
• Oversee SAP user/role administration, access management, and reviews.
• Drive root cause analysis and reduce recurring incidents.
• Lead governance meetings and stakeholder updates on health and risks.
• Monitor queues and workloads for timely resolution and compliance activities.
• Establish and maintain operational processes, procedures, and knowledge bases.
• Ensure compliance with security policies, audits, and client controls.
• Manage ARM, BRM, ARA, EAM, and UAR processes within GRC.
• Identify automation opportunities across SAP Security and GRC processes.
• Support transitions for new AMS engagements and handovers to AMS.
• Collaborate with implementation teams for smooth project handover.

Skills

SAP Security

SAP GRC

AMS delivery

Incident management

Change management

Stakeholder management

ITSM frameworks

SLA management

Team leadership

Automation

Education

CA/MBA/M.Sc./B.Tech

Tools

S/4HANA

ECC

SRM

Fiori

GRC Access Control

BRM

ARM

UAR

BASIS

Job description

EY-GDS is seeking a SAP Security and GRC AMS Manager to lead engagements across SAP Security and GRC landscapes, ensuring secure, efficient service delivery. You will collaborate with client teams and EY stakeholders to maintain compliance, drive improvements, and oversee governance across multiple environments.

The role requires strong leadership, incident and change management, and a track record of delivering SAP GRC projects within a global delivery model.