Senior SAP PM Consultant

IBM

Philippines

On-site

PHP 1,200,000 - 1,800,000

Full time

10 days ago

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

IBM Solutions Delivery, Inc. in the Philippines is seeking an experienced SAP EAM/PM specialist to deliver end-to-end maintenance functionality and support for SAP PM processes.

The role involves coordinating with ABAP and SAP CPI teams to resolve complex integration issues, conducting RCA, and driving continuous improvement across AMS services. You will work in IBM Consulting Client Innovation Centers, collaborating with cross-functional teams to ensure stable asset management operations and

Qualifications

8+ years of hands-on SAP EAM/PM configuration, implementation, and production support.
Strong end-to-end SAP PM processes including Work Identification, Notification, Work Order, Planning, Scheduling, Execution, and Closure.
Experience with SAP S/4HANA EAM/PM in AMS environments.
Ability to perform root cause analysis and implement permanent fixes.
Experience coordinating with ABAP and SAP CPI teams to resolve integration issues.

Responsibilities

Provide end-to-end functional support for SAP EAM/PM business processes and manage work orders.
Analyze and resolve day-to-day SAP PM incidents while meeting SLA targets.
Develop functional specs for custom developments, reports, and interfaces (RICEFW).
Collaborate with ABAP and SAP CPI teams to resolve integration issues.
Support UT, SIT, and UAT with test planning and defect management.
Educate users on best practices to reduce repeat incidents.

Skills

SAP EAM/PM

S/4HANA EAM/PM

Root cause analysis

SLA compliance

ABAP collaboration

SAP CPI integration

Technical troubleshooting

Stakeholder management

UT/SIT/UAT support

Education

Bachelor’s Degree

Tools

ABAP

SAP CPI

SSAM

IAM

ASPM

Fiori

BTP

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

Your role and responsibilities

Key Responsibilities:

Provide end-to-end functional support for SAP Enterprise Asset Management (EAM) / Plant Maintenance (PM) business processes, including work identification, planning, scheduling, execution, monitoring, and work order closure.
Analyze, troubleshoot, and resolve day-to-day production incidents related to SAP Plant Maintenance processes while meeting defined SLA targets.
Perform root cause analysis (RCA) and recommend both short-term workarounds and long-term corrective solutions for recurring issues.
Configure, maintain, and optimize SAP Plant Maintenance functionality to support evolving business requirements.
Collaborate with ABAP, SAP CPI (Middleware), and other technical teams to investigate and resolve application, integration, and interface issues.
Perform ticket triage to determine whether issues are related to configuration, user error, master data, training gaps, technical defects, or cross-functional dependencies.
Diagnose and resolve system defects, integration failures, and module-specific issues to ensure stable business operations.
Develop detailed functional specifications for custom developments, enhancements, reports, interfaces, conversions, and forms (RICEFW), including comprehensive functional test scenarios.
Recommend process improvements and enhancement opportunities that simplify support, improve system usability, and reduce recurring incidents.
Coordinate with business stakeholders, IT, Operations, Supply Chain, and cross-functional teams to implement solutions and resolve technical defects.
Educate business users on issue resolution, system functionality, and preventive best practices to reduce repeat incidents.
Support SAP releases, HRSP updates, system refreshes, and production deployments, including regression testing and validation activities.
Support Unit Testing (UT), System Integration Testing (SIT), and User Acceptance Testing (UAT), including preparation and execution of positive and negative test scenarios.
Partner with reporting and analytics teams to support report validation and testing activities.
Maintain functional documentation, knowledge articles, configuration documentation, and support procedures.
Participate in continuous improvement initiatives to enhance asset management processes and overall AMS service delivery.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Required Skills & Experience:

8+ years of hands-on SAP Enterprise Asset Management (EAM) / Plant Maintenance (PM) configuration, implementation, and production support experience.
Strong expertise in end-to-end SAP Plant Maintenance business processes, including:
Work Identification
Notification Management
Work Order Management
Maintenance Planning
Scheduling
Work Execution
Confirmation
Technical Completion
Order Settlement and Closure
Extensive experience supporting SAP S/4HANA EAM/PM within an Application Management Services (AMS) environment.
Strong experience analyzing production incidents and resolving issues within defined SLA commitments.
Proven ability to perform root cause analysis and implement permanent corrective solutions.
Experience configuring and troubleshooting SAP Plant Maintenance functionality across complex business processes.
Experience preparing detailed functional specifications for custom developments, enhancements, interfaces, and reports.
Ability to collaborate effectively with ABAP developers and SAP CPI (Middleware) teams to resolve technical and integration issues.
Experience diagnosing and resolving integration errors, workflow issues, master data problems, and system defects.
Experience performing ticket triage to identify user errors, master data issues, training opportunities, configuration defects, and cross-team dependencies.
Strong knowledge of SAP integration concepts and interfaces between Plant Maintenance and modules such as Materials Management (MM), Procurement, Inventory Management, Finance (FI/CO), and Project System (PS).
Experience supporting SAP releases, HRSP updates, landscape refreshes, and regression testing activities.
Hands‑on experience supporting UT, SIT, and UAT, including test planning, execution, and defect management.
Strong analytical, troubleshooting, and problem‑solving skills.
Excellent stakeholder management and communication skills, with the ability to work effectively with business and technical teams.

Preferred technical and professional experience

Preferred Qualifications:

At least two full lifecycle SAP Plant Maintenance/EAM implementations for asset-intensive industries such as mining, oil & gas, metals, utilities, or manufacturing.
Experience supporting mining industry asset management processes and equipment maintenance operations.
Knowledge of SAP Intelligent Asset Management (IAM) solutions.
Experience with SAP Asset Strategy and Performance Management (ASPM) or Predictive Maintenance solutions.
Familiarity with SAP Mobile solutions for maintenance, including SAP Service and Asset Manager (SSAM).
Experience integrating SAP Plant Maintenance with GIS, SCADA, IoT, or operational technology (OT) systems.
Knowledge of SAP Fiori applications for Enterprise Asset Management.
Experience with SAP Business Technology Platform (BTP) and SAP Integration Suite.
Familiarity with Agile delivery methodologies and ITIL-based AMS support models.
SAP S/4HANA Enterprise Asset Management (EAM) or Plant Maintenance certification.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title

Job ID

128493

City / Township / Village

QUEZON CITY

State / Province

National Capital Region (Manila)

Country

Philippines

Work arrangement