Senior QA & Support Lead - API, SQL Analytics, SaaS

TASQ Staffing Solutions; Taguig; On-site; PHP 558,000 - 781,200; Full time

Job summary

TASQ Staffing Solutions is looking for a QA Program Lead based in Taguig, Philippines. The successful candidate will lead the design and improvement of the QA program for ad tech support. Responsibilities include managing a team of Quality Analysts, developing quality evaluation frameworks, and leveraging SQL for quality analytics. Ideal candidates will have a Bachelor's degree in a technical field, 2+ years of relevant experience, and strong technical skills in SQL and APIs.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related discipline.
• Minimum 2 years of experience in backend product support or related fields.
• Strong preference for experience in SaaS with understanding of platform lifecycle.

Responsibilities

• Design and improve the QA program for ad tech support and integration operations.
• Manage and mentor a team of Quality Analysts setting clear expectations.
• Develop and maintain QA rubrics and scoring matrices.

Skills

SQL & Data Analysis

API Skills

Experience with BI tools

Ad Tech Experience

Education

Bachelor's degree in Computer Science or related field

Advanced degree (MBA or M.S.)

Tools

Looker

Tableau

Power BI

Job description

TASQ Staffing Solutions is looking for a QA Program Lead based in Taguig, Philippines. The successful candidate will lead the design and improvement of the QA program for ad tech support. Responsibilities include managing a team of Quality Analysts, developing quality evaluation frameworks, and leveraging SQL for quality analytics. Ideal candidates will have a Bachelor's degree in a technical field, 2+ years of relevant experience, and strong technical skills in SQL and APIs.