Senior Project Manager, Market Research (Remote)

M3USA; Metro Manila; Remote; PHP 5,009,000 - 7,514,000; Full time

Job summary

M3 USA is hiring a Senior Project Manager for M3 Global Research, an M3 company, to lead international online market research projects in healthcare. You will manage projects from start to finish, coordinating with cross-functional teams, clients, and vendors to ensure on-time delivery and budget adherence.

Ideal candidates have 5+ years in market research project management, preferably in healthcare, with strong time management, analytical, and communication skills.

Qualifications

• Bachelor's degree or equivalent work experience preferred.
• 5+ years of experience in market research project management, preferably healthcare.
• Strong time management, organizational skills and attention to detail.
• Analytical and problem-solving skills; able to solve issues proactively.
• Ability to work autonomously and in a team to meet objectives.
• Basic math skills including incidence rate, response rate, honoraria amounts, profit.
• Very strong MS Office skills including Excel, Outlook and Word; quick learner of new tech.
• Exceptional written and verbal communication skills.
• Ability to manage multiple online research projects in a fast-paced environment.

Responsibilities

• Manage international quantitative and qualitative market research projects end-to-end.
• Set up and test survey links, prepare samples, conduct quality checks, handle inquiries and honoraria.
• Coordinate and lead kickoff meetings to align timelines and responsibilities.
• Manage vendor relationships for timely deliverables and issue resolution.
• Monitor data collection quality and provide status updates.
• Track study profitability and project costs.
• Collaborate with sales and operations to improve performance.
• Work independently to support international teams outside US hours.

Skills

Time management

Organizational skills

Attention to detail

Analytical skills

Problem solving

Team player

Autonomy

Microsoft Office

Communication skills

Healthcare market research

Education

Bachelor's degree or equivalent

Tools

Excel

Outlook

Word

Job description

M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA.

Due to our continued growth, we are hiring for a SeniorProject Managerat M3 Global Research, an M3 company.

About the Business Unit:

M3 Global Research, part of M3 Inc., provides the most comprehensive and highest quality market research recruitment and support services available to the industry with relationships reaching respondents in more than 70 countries worldwide.

M3 Global Research maintains ISO 20252 and 27001 certifications with the highest quality data collection and project management capabilities that cover the spectrum of quantitative and qualitative techniques utilized today. M3 services incorporate all of the most advanced statistical and attitudinal methodologies allowing clients to provide world-class offerings and support services to their end-client customers throughout multiple industry sectors.

The mission of the Senior Project Manager is to be a communication and relationship liaison between M3, our clients, and other teams involved in the project’s completion. You will directly manage all aspects of each project on time and within budget. This is the ideal role for someone who has experience in international online market research specifically focused on healthcare, sampling, survey recruitment, and collaboration with all teams involved in the project.

Duties include:

• Manage international quantitative and qualitative market research projects through entire project life cycle including all aspects of managing clients, partners, healthcare professional sample, and consumer sample.
• Work directly with various teams to setup and test survey links and redirects, prepare and send sample, conduct quality/audit checks, managing respondent inquiries and honorarium and all other components of online research.
• Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
• Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.
• Monitor productivity and quality of data collection to produce regular updates and progress reports on project status.
• Manage study profitability by monitoring and accounting for all project costs affecting the budget.
• Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies.
• Work independently to support international teams outside of normal US business hours.

• Bachelor's degree or equivalent work experience preferred.
• The candidate must have at least 5+years’ experience in market research project management, preferably in the medical/healthcare field.
• The candidate must be a self-motivated individual with exceptional time management, organizational skills and attention to detail.
• The candidate must have well-developed analytical and problem solving skills; ability to quickly solve problems as they present as well as proactively identify and resolve potential issues to avoid escalation. The candidate must have the ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives.
• The candidate must have basic math skills and be able to calculate incidence rate, response rate, honoraria amounts, profit, etc.
• The candidate must have very strong Microsoft Office skills including Excel, Outlook and Word, and be a quick learner of new technologies/software.
• The candidate must have exceptional written and verbal communication skills.
• The candidate must have the ability to manage multiple online research projects accurately and on-time in a fast-paced environment where moving deadlines and other changes often occur in real time.

We are targeting candidates located in the Philippines who are willing to work US EST hours.

*M3 reserves the right to change this job description to meet the business needs of the organization

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