Senior Product Compliance Associate (Spanish Speaking)

Amazon Operation Services Philippines, Inc.; Pasay; Remote; PHP 600,000 - 900,000; Full time

Job summary

Amazon Operation Services Philippines, Inc. is seeking a Senior Compliance Associate to review product information against regulatory documentation and ensure compliance for Amazon listings.

You will apply internal tools to classify products and address deviations from SOPs in collaboration with your manager and experts. You will analyze data and perform Excel-based reporting, with SQL support as needed, while collaborating to refine SOPs and share knowledge in sessions.

Qualifications

• Bachelor's degree required.
• Proficiency in Microsoft Office Suite and related applications.
• Advanced English and Spanish proficiency (B2 or equivalent) in both verbal and written communication.

Responsibilities

• Review product information against regulatory documentation to ensure compliance for Amazon listings.
• Use Amazon tools to classify products and address deviations from SOPs in collaboration with your manager and experts.
• Prioritize tasks using reports to meet quality, productivity, and service targets.
• Identify improvement opportunities, like automating reports with Excel, and contribute to SOP refinement.
• Share expertise in knowledge-sharing sessions and mentor peers.

Skills

Excel

SQL

CRM tools

Attention to detail

Problem solving

Research and data interpretation

Education

Bachelor's degree

Tools

CRM tools

SQL

Excel

Job description

The Global Solutions and Risk Compliance (GSRC) organization is a component of Amazon's operations, dedicated to ensuring the compliance of its products and services worldwide. GSRC's core mission is to keep customers, partners, and associates safe while protecting the company from legal and regulatory risks. With a diverse global team spanning across India, China, Poland, Romania, Netherlands, Jordan, Philippines and Costa Rica, GSRC partners with its stakeholders to classify products and ensure regulatory and legal compliance for product listings. GSRC raises the bar on quality by implementing operational changes matching the everchanging regulatory space. The team designs global, consistent, and scalable solutions and prioritize a blend between technology-driven and human decision-making processes. GSRC believes that innovation thrives on diversity, fostering an inclusive and equitable culture that empowers employees with opportunities for learning and development.

Please note that while this role follows a remote setup, you must be physically based in Metro Manila, Cavite, Bulacan, Laguna, or Rizal throughout your employment, as these are the approved remote locations for the role.

KEY JOB RESPONSIBILITIES

• As a Senior Compliance Associate, you will review product information against regulatory documentation to ensure compliance for Amazon listings. Using Amazon tools, you will classify products and address deviations from SOPs in collaboration with your manager and experts. You will prioritize tasks using reports to meet quality, productivity, and service targets. You may identify improvement opportunities, like automating reports with Excel, and contribute to SOP refinement. You will share expertise in knowledge-sharing sessions and mentor peers.

REQUIRED SKILLS

• Proficient in Microsoft Excel (data manipulation, pivot tables, etc.)
• Basic SQL knowledge for data queries
• Experience with CRM tools
• Strong attention to detail and data analysis skills
• Problem-solving abilities with logical and creative approaches
• Commitment to research and data interpretation.

BASIC QUALIFICATIONS

• Bachelor's degree holder
• Proficiency in Microsoft Office Suite and related applications
• Advanced English and Spanish proficiency (B2 or equivalent) in both verbal and written communication

PREFERRED QUALIFICATIONS

• Strong knowledge of consumer product compliance processes and regulations
• Proven experience in regulatory compliance management, including working with government agencies
• 2+ years experience in Business Process Outsourcing across domains such as accounting, regulatory compliance, payment processing, IT services, human resources, or quality assurance
• Advanced proficiency in Excel, including VBA
• Expertise in database querying (SQL)
• Experience as a quality auditor in retail chain management, Fast-Moving Consumer Goods (FMCG) companies, or corporate environments
• Background in data analysis within quantitative fields, including the development of data and decision support systems

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.