Senior Process Operations Leader

Northern Trust; Taguig; On-site; PHP 446,400 - 669,600; Full time

Job summary

Northern Trust is seeking a skilled professional in Taguig, Philippines to conduct performance management and lead career development processes. The role involves setting goals, organizing work, and ensuring accurate completion of tasks.

The ideal candidate will manage operational activities, mentor junior staff, and ensure maintenance of key performance indicators. A degree or relevant experience is preferred along with strong leadership and communication skills.

Qualifications

• A College or University degree and/or some relevant work experience is preferred.
• Related Industry qualification or studying towards is preferred.

Responsibilities

• Conduct performance management and career development processes.
• Develop periodic goals, organize the work, and ensure timely completion.
• Carry out activities that are medium-to-large in scope and technically difficult.
• Spearhead development, implementation and administration of programs.
• Manage daily operational activities and mentor junior employees.

Skills

Leadership assertiveness

Organizational skills

Communication skills

Functional / Industry Knowledge

Analytical skills

Problem-solving skills

Education

College or University degree

Related Industry qualification

Job description

Northern Trust is seeking a skilled professional in Taguig, Philippines to conduct performance management and lead career development processes. The role involves setting goals, organizing work, and ensuring accurate completion of tasks.

The ideal candidate will manage operational activities, mentor junior staff, and ensure maintenance of key performance indicators. A degree or relevant experience is preferred along with strong leadership and communication skills.